Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Manage multiple storage sites, help customers, perform inspections, handle cash and upkeep.
Job Highlights
About the Role
Property managers operate independently across several locations, handling both indoor and outdoor tasks. They interact with customers to determine storage needs, promote packing and moving supplies, conduct daily unit inspections, manage cash handling and bank deposits, and ensure timely payment collections. • Assess customer storage needs and recommend packing/moving supplies. • Perform daily unit inspections to verify inventory accuracy and availability. • Audit cash drawers, make bank deposits, and handle payment reminders and collections. • Transport items up to 35 lb and spend up to 50 % of the shift outdoors, including stairs and large doors. • Execute cleaning and maintenance tasks such as sweeping, mopping, and keeping exterior grounds free of debris.
Key Responsibilities
- ▸needs assessment
- ▸unit inspections
- ▸cash auditing
- ▸item transport
- ▸cleaning maintenance
- ▸customer interaction
What You Bring
The role requires physical ability to lift and move items up to 35 lb, spend up to half of the shift walking around facilities—including climbing stairs and opening large doors—and perform cleaning and maintenance duties such as sweeping, mopping, and maintaining exterior curb appeal. Successful candidates have experience in customer‑service focused sales environments like retail, restaurants, or fast‑food operations, possess a valid driver’s license, and use their own vehicle to travel between work sites, with mileage reimbursement available. • Maintain a valid driver’s license and personal vehicle; mileage reimbursement provided. • Prior experience in customer‑service sales environments (retail, restaurant, fast‑food, etc.) required.
Requirements
- ▸driver's license
- ▸personal vehicle
- ▸customer service
- ▸physical ability
- ▸lifting
Benefits
Public Storage, the leader in the self‑storage industry, is actively hiring and offers an hourly wage of $14.00. Team members enjoy a Total Rewards package that includes flexible full‑time schedules from 9:30 a.m. to 6 p.m. (weekends until 5 p.m.). Employees working an average of 20 + hours become eligible for full‑time benefits such as medical, dental, vision, 401(k) matching, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion, and invites interested individuals to apply and join the industry’s #1 team.
Work Environment
Field