Service Minds
Leading provider of innovative service solutions across various industries.
Skilled Trades Dispatcher
In‑office dispatcher managing customer service, scheduling technicians, and logging job details.
Job Highlights
About the Role
• Provide exceptional customer service, resolve inquiries, ensure satisfaction. • Dispatch technicians efficiently, optimize routes and response times. • Communicate professionally with customers, technicians, and internal teams. • Record service details, technician hours, and job information accurately. • Remain calm under pressure and solve problems quickly. • Participate in 401(k) with employer match.
Key Responsibilities
- ▸dispatch
- ▸route optimization
- ▸customer service
- ▸tech communication
- ▸record keeping
- ▸problem solving
What You Bring
JOIN A TEAM THAT VALUES EXCELLENCE – BECOME A DISPATCHER AT SERVICE MINDS! Are you a proactive problem‑solver who thrives in fast‑paced environments? Do you have a passion for delivering exceptional customer service and ensuring everything runs smoothly? If so, we want you on our team! Service Minds is looking for a highly organized and energetic In‑Office Dispatcher to join our team at our main office. In this essential role, you’ll serve as the bridge between customers and technicians—ensuring seamless scheduling, clear communication, and top‑tier service delivery. • Bring dispatch experience in fast‑paced, service‑driven settings. • Proficient with dispatch software such as ServiceTitan. • Multitask and stay highly organized. • Communicate clearly in writing and verbally.
Requirements
- ▸dispatch experience
- ▸servicetitan
- ▸multitasking
- ▸organized
- ▸clear communication
- ▸problem solver
Benefits
Service Minds is part of a leading network in the home services industry, including brands such as Mister Sparky, One Hour Heating & Air Conditioning, and Benjamin Franklin Plumbing. We are known for our commitment to excellence, innovation, and exceptional customer experiences, and we offer growth opportunities, multiple career paths, and valuable benefits across skilled trades. WHY JOIN US? Join Service Minds and step into a career where your skills are celebrated and your growth is supported. Apply today and embark on a rewarding, prosperous future with a company that truly invests in your success. • Earn $18/hr plus uncapped weekly bonuses. • Receive free HSA medical plan and affordable health coverage. • Get dental and vision insurance. • Obtain company‑paid life and long‑term disability insurance. • Enjoy paid time off and holidays. • Access management‑in‑training and career growth programs. • Receive employee discounts on affiliated services.
Work Environment
Office Full-Time