Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Guest Reception Representative
Assist guests with a welcoming experience and support their vacation needs.
Job Highlights
About the Role
As a Guest Reception Representative, you are essential to creating a warm and welcoming atmosphere for every guest, serving as their first point of contact and providing assistance throughout their stay. Your responsibilities will include greeting guests, handling inquiries, and ensuring their needs are promptly addressed.
Key Responsibilities
- ▸guest greeting
- ▸inquiry handling
- ▸customer service
- ▸first contact
- ▸guest assistance
- ▸warm welcome
Benefits
We provide a competitive benefits package and a supportive work environment that encourages both personal well‑being and professional development. We also foster a collaborative culture where employee contributions are recognized and celebrated. If you are passionate about delivering outstanding customer service and seeking a dynamic career with opportunities for advancement, we encourage you to apply. You will have the chance to work with industry leaders and contribute to innovative hospitality solutions. Hilton Grand Vacations celebrates diversity, offers equal employment opportunities, and ensures reasonable accommodations for individuals with disabilities throughout the hiring process and employment. We strive to create an inclusive workplace where every team member feels valued and empowered. • 401(k) plan • Dental insurance • Vision insurance • Health insurance • Paid time off • Employee discounts • Opportunities for company growth • Comprehensive training and development programs
Work Environment
Onsite