White Cap
A leading provider of construction and building materials, delivering comprehensive solutions.
COUNTER SALES ASSOCIATE
Assist customers with orders, quotes, product info and upselling at the sales counter.
Job Highlights
About the Role
The Counter Sales Associate role focuses on delivering exceptional customer service to walk‑in, phone, and will‑call clients, processing and pulling orders, communicating product features and warranty information, and providing technical advice and troubleshooting support. • Deliver exceptional customer service to walk‑in, phone, and will‑call customers. • Process orders, generate quotes, and enter order information into the system. • Pull and prepare orders as required. • Communicate product features, benefits, warranty policies, and provide technical advice. • Upsell related products, extensions, and promote current promotions. • Utilize sales order software (preferably Oracle) to manage transactions. • Apply knowledge of construction and industrial products to troubleshoot customer issues.
Key Responsibilities
- ▸customer service
- ▸order processing
- ▸quote generation
- ▸technical advice
- ▸sales software
- ▸troubleshooting
What You Bring
Preferred candidates have demonstrated success in customer service, experience with sales order software—preferably Oracle—knowledge of construction and industrial products, and proficiency in Spanish. • Preferred: proven customer‑service success, Spanish language proficiency.
Requirements
- ▸customer service
- ▸spanish
- ▸oracle
- ▸construction
- ▸industrial
- ▸sales order
Benefits
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities while contributing to the company’s mission of Building Trust on Every Job. Why choose a career with White Cap? The company provides comprehensive wellness and financial benefits such as medical, dental, vision, a 401(k) with company match, tuition reimbursement, generous paid time off—including maternity, parental, sick, and vacation leave—and a stable, rapidly growing environment with unlimited career potential. For California job seekers, the hourly pay range is $19.40‑$25.80, determined by market data, internal pay practices, and individual factors such as experience and skills. • Benefits include medical, dental, vision, 401(k) match, tuition reimbursement, and generous paid time off. • Company culture celebrates diversity and is certified as a Great Place to Work.
Work Environment
Office Full-Time