Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Houseperson On Call
Assist guests and maintain cleanliness of rooms and public areas on call
Job Highlights
About the Role
• Respond to guest requests promptly. • Report preventative or maintenance issues in public areas and guest rooms. • Replace used linens, towels, and supplies; transport clean and dirty laundry. • Keep work carts and stations organized for efficiency. • Ensure compliance with federal, state, local regulations and OSHA standards. • Clean corridors, landings, stairwells, and perform vacuuming, carpet and heavy cleaning of assigned units and public areas. • Assist management in maintaining accurate linen and supply inventory.
Key Responsibilities
- ▸guest service
- ▸issue reporting
- ▸laundry transport
- ▸cart organization
- ▸regulatory compliance
- ▸heavy cleaning
What You Bring
• Possess prior hotel housekeeping experience. • Communicate in basic English to greet guests and handle special requests. • Ability to stand/walk for extended periods, with reasonable accommodations as needed. • Prior customer service or houseperson experience and hospitality background valued.
Requirements
- ▸housekeeping
- ▸english
- ▸standing
- ▸customer service
- ▸hospitality
- ▸prior experience
Benefits
Do you want to work for a company that puts people first and inspires your best? At Hilton Grand Vacations (HGV) we help you reach your goals and build your future. Our team members are the heart of what we do, and their talent, passion, and dedication drive our success. HGV has earned four‑out‑of‑five stars for work‑life balance and family‑friendly benefits, and has been named one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over three decades we have earned the loyalty of owners, members, and guests, and have been recognized for the remarkable work of our team across resorts, call centers, and corporate offices. Our inclusive culture celebrates the uniqueness of each of our more than 14,000 team members, creating lifelong memories for guests while supporting one another. As an award‑winning workplace we are committed to recognizing, rewarding, and supporting every achievement, big or small. Join our growing, innovation‑driven resort operations team and become the heart of exceptional guest experiences. Whether you’re creating a beautiful atmosphere or delivering warm, friendly service, your role will help make lasting memories for our members and guests. • Offer flexible availability, including weekends and holidays, and work full 8‑hour shifts.
Work Environment
Onsite