Con Edison
Provides electric, gas, and steam services to customers in the New York City area.
Sr. Product Analyst, Customer Ops - Strategic Applications Operations Application and Support
Analyze and support product operations for the Clean Energy Market Ops platform.
Job Highlights
About the Role
The Senior Product Analyst joins the Operations Applications and Support team on the CDG Platform Solution Program, which aims to improve the Clean Energy Market Operations business and enhance provider and third‑party customer experiences through iterative design, delivery, and development of the Value Stack Customer Platform and Portal. The role is an independent contributor handling tasks ranging from vendor coordination to budget management, while supporting agile processes and collaborating closely with the product owner. • Enhance Clean Energy Market Operations by iteratively designing and delivering the Value Stack Customer Platform and Portal. • Manage vendor relationships and oversee budgetary responsibilities for program initiatives. • Support agile development processes and collaborate with the product owner on sprint planning and delivery. • Serve as an independent contributor within the Operations Applications and Support team.
Key Responsibilities
- ▸platform design
- ▸portal delivery
- ▸vendor management
- ▸budget oversight
- ▸agile sprint
- ▸product collaboration
Benefits
The company is committed to the physical, mental, and financial wellbeing of employees and their families, offering a comprehensive rewards package that includes medical, dental, vision, retirement, stock purchase, paid parental leave, generous paid time off, and various support programs such as employee assistance, emergency backup care, and volunteer opportunities. Additional benefits cover commuter assistance, tuition reimbursement, recognition programs, and life and disability insurance. • Comprehensive medical, pharmacy, and vision coverage. • Dental insurance. • Health Savings Account (HSA) options. • Flexible Spending Accounts for health care and dependent care. • 401(k) plan with robust employer matching. • Employer‑paid pension plan. • Employee Stock Purchase Plan with generous matching contribution. • State‑of‑the‑art Employee Assistance Program. • Paid parental leave. • Generous paid time off and paid holidays. • Emergency backup child and elder care assistance. • Social responsibility and volunteer opportunities. • Employee discount program. • Commuter benefits. • Career development culture, tuition reimbursement, and recognition program. • Life and long‑term disability insurance.
Work Environment
Hybrid