Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist
Provides clerical and admin support for operations and collections.
Job Highlights
About the Role
The Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and helps coordinate all aspects of daily operations. This role serves as a central point of contact for operational information and ensures smooth workflow across the department. Key duties include troubleshooting safety, service, and operational issues, maintaining and distributing departmental information, and communicating with supervisors and managers about operational concerns. The specialist also maintains the office environment and acts as the KRONOS proxy for daily driver and helper updates. Responsibilities extend to using Microsoft Suite and other software tools to manage procurement, time and attendance, safety incidents, and contract labor, as well as assisting with payment processing and financial tasks. The role supports the implementation of operational projects and communicates service issues to customers and scheduling assignments to employees. • Provide clerical and administrative support to collection managers and coordinate daily operations. • Troubleshoot and resolve safety, service, and operational issues while maintaining departmental information. • Serve as KRONOS proxy, updating driver and helper schedules and time‑and‑attendance records. • Use Microsoft Suite and related software to manage procurement, safety incidents, contract labor, and financial processing. • Communicate service issues to customers and scheduling assignments to employees. • Assist with implementation of operational projects as needed. • Work in a professional office environment using standard office equipment.
Key Responsibilities
- ▸kronos scheduling
- ▸procurement management
- ▸safety incident
- ▸financial processing
- ▸operational troubleshooting
- ▸customer communication
What You Bring
Required qualifications are a high school diploma or GED, being at least 18 years old, and legal eligibility to work in the United States. No prior work experience is required, and the position primarily operates in a professional office setting with standard equipment. • Meet required qualifications: high school diploma or GED, minimum age 18, legal work eligibility.
Requirements
- ▸high school
- ▸ged
- ▸18+
- ▸legal work
- ▸no experience
Benefits
The value of a WM job goes beyond a paycheck; it creates opportunities for employees and their families. WM promotes stability with a team that works daily, and it invests in growth through an annual education assistance benefit. The company also offers extensive perks such as medical, dental, vision coverage, 401(k) matching, discounted stock options, and dependent daycare. The on‑site position offers a base hourly pay range of $18.61 to $25.12, with the final salary influenced by experience, education, certifications, and location. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) matching, paid vacation, holidays, and personal days. Benefit details may vary by site. • Earn a base pay between $18.61 and $25.12 per hour, dependent on experience and location. • Receive comprehensive benefits including medical, dental, vision, life insurance, short‑term disability, 401(k) match, stock purchase plan, and paid time off.
Work Environment
Onsite