Front Desk Clerk- Part Time

About the Role

The Front Desk Agent ensures memorable guest interactions, manages reservations and unit availability, processes invoices and payments, handles housekeeping and maintenance requests, keeps the front desk stocked, and provides information on local attractions and resort amenities, while also supporting additional tasks from management. • Ensure every interaction with owners or guests is positive and memorable during check‑in, check‑out, and request handling • Generate invoices, collect payments for rentals and merchandise, and maintain safety deposit boxes • Receive housekeeping and maintenance requests or work orders and contact appropriate departmental personnel • Prepare and restock front‑desk supplies, including assembling arrival packets • Provide information on area attractions and resort amenities

Key Responsibilities

• ▸guest interaction
• ▸reservation management
• ▸invoice processing
• ▸payment collection
• ▸housekeeping coordination
• ▸front desk supplies

What You Bring

The role is open to all U.S. hourly employees not covered by a labor union. Minimum qualifications include a high school diploma or equivalent, strong English communication skills, open and flexible availability, multitasking ability, cash handling and data entry experience, and prior customer service background. Preferred qualifications are hospitality experience, front‑desk history, and bilingual ability. • High school diploma or equivalent • Proficient English interpersonal skills, both verbal and written • Open availability to adjust schedule and cover shifts on short notice • Ability to multitask, prioritize duties, and meet organizational demands • Prior cash handling and data entry experience • Previous customer service experience • Prior hospitality or related experience (preferred) • Previous front‑desk or relevant work history (preferred) • Bilingual ability (preferred)

Requirements

• ▸high school
• ▸english
• ▸flexibility
• ▸multitasking
• ▸cash handling
• ▸customer service

Benefits

Now Offering Daily Pay* – HGV values its team members and encourages them to achieve their best. The company is seeking a part‑time Front Desk Agent for the Elara location and highlights its leadership in the vacation‑ownership industry, driven by innovation, quality, and growth. Team members appreciate competitive hourly pay, a positive environment, daily pay options, worldwide hotel discounts, a 401(k) match, an employee stock purchase program, generous paid time off and sick leave, recognition and rewards, tuition reimbursement, and ample learning and career‑advancement opportunities. HGV has earned four‑out‑of‑five stars for work‑life balance, recognition as one of Newsweek’s “America’s Greatest Workplaces for Parents & Families,” and a thirty‑year legacy of loyalty from owners, members, and guests, reflecting the dedication of its team across resorts, call centers, and corporate offices. Full‑time team members receive an extensive benefits package that includes Day One medical, dental and vision coverage, a 401(k) plan with matching, generous paid time off, and extraordinary travel benefits. • Competitive hourly base pay and positive team environment • Daily Pay – receive earned wages any time before payday • Discounted hotel rates worldwide • 401(k) program with company match • Employee stock purchase program • Generous Paid Time Off and Paid Sick Time • Recognition programs and rewards • Tuition reimbursement • Numerous learning and career advancement opportunities • Day One medical, dental, and vision insurance • Extraordinary travel benefits • Access reservation system to resolve unit availability and assist guests with reservations or changes

Work Environment

Onsite