Assistant Community Manager

About the Role

The Assistant Community Manager oversees daily operations and financial functions under the Community Manager, handling rent delinquency, cash‑flow optimization, and all phases of property management in the manager’s absence. • Accurately post payments, income, and charges; reconcile receivables daily. • Monitor bad debt, issue notices, contact residents/guarantors, and process evictions. • Ensure property meets budgeted revenue, expenses, and Net Operating Income. • Perform month‑end closing, reporting, and maintain organized resident records. • Conduct unit walk‑throughs, apply move‑out charges, and process security deposits. • Attend onsite daily; recruit, hire, train, coach, and develop staff per company standards. • Provide ongoing staff training, counseling, and enforce compliance with policies. • Lead staff to maintain harmonious performance and adherence to guidelines. • Oversee leasing activities: prospect showings, lease signing, documentation, and reporting. • Execute marketing strategies per annual plan to drive occupancy. • Resolve resident complaints and requests to ensure satisfaction. • Implement resident retention programs such as events, promotions, and newsletters. • Deliver excellent customer service; manage maintenance request responsiveness. • Ensure property appearance, conduct regular inspections, and coordinate timely repairs. • Supervise overall business operations and optimize use of resources and vendor services.

Key Responsibilities

• ▸payment posting
• ▸debt management
• ▸month-end
• ▸lease management
• ▸marketing execution
• ▸property inspection

What You Bring

Candidates need a high‑school diploma (or equivalent) with a bachelor’s preferred, or relevant housing experience; basic computer skills and knowledge of Fair Housing Laws and OSHA are required. The role requires regular onsite presence, standing or sitting for long periods, occasional ladder work, lifting up to 25 lb, and flexibility for overtime, weekends, and emergency hours in various indoor and outdoor conditions.

Requirements

• ▸high school
• ▸bachelor's
• ▸fair housing
• ▸osha
• ▸computer
• ▸onsite

Benefits

Compensation is based on skill set and experience, offering $22–$25 per hour plus a total rewards package that includes medical, dental, vision, life, disability, 401K matching, and performance bonuses; full‑time employees receive paid sick days and holidays.

Work Environment

Onsite