Inside Sales Representative – On-Site in Woburn

About the Role

In this role you will generate free consultation appointments for the outside sales team, handle inbound and outbound calls, identify customer needs, and collaborate with sales colleagues to drive growth. Ongoing weekly training, team‑building, and mentorship activities support professional development. • Build rapport and trust with prospects to schedule free consultation appointments for the outside sales team • Field inbound and outbound calls to engage interested customers as part of acquisition efforts • Identify customer needs, clarify information, and provide appropriate solutions • Collaborate with sales teams to cultivate growth opportunities • Participate in weekly training sessions to improve performance • Engage in team‑building and mentorship initiatives

Key Responsibilities

• ▸appointment setting
• ▸call handling
• ▸needs analysis
• ▸sales collaboration
• ▸training
• ▸mentorship

What You Bring

• Experience handling inbound and outbound calls in a performance‑driven environment • Prior experience in confirmation, appointment setting, or dispatch (preferred) • Familiarity with Five9 platform (a plus) • Weekend availability required • Proficient with data entry, Microsoft Office, and CRM systems • Confident communication with prospects and ability to multitask • Positive, flexible, determined, and persuasive demeanor • High energy, willingness to learn, and strong attention to detail • Self‑motivated, competitive, disciplined, and focused on career advancement • High school diploma or equivalent

Requirements

• ▸five9
• ▸microsoft office
• ▸crm
• ▸data entry
• ▸high school
• ▸weekend

Benefits

The Inside Sales Representative role is an in‑office, full‑time position with a Tuesday‑Saturday or Sunday‑Thursday schedule (11 a.m.‑7 p.m.). The position offers a base hourly wage plus uncapped commissions, with first‑year earnings typically ranging from $60 k to $80 k, as well as growth opportunities, comprehensive medical, dental, life and disability plans, paid holidays, PTO, a 401(k) match, and wellness incentives. • Hourly base pay plus uncapped commissions • Average first‑year income potential of $60k‑$80k • Growth opportunities based on merit and performance • Medical, dental, life, and disability insurance • Paid holidays and paid time off • Competitive 401(k) plan with company match • Company wellness incentives

Work Environment

Field