Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customers’ storage needs, recommending packing and moving supplies, inspecting units, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Assess customer storage needs and recommend packing and moving supplies. • Conduct daily unit inspections to maintain inventory and availability. • Audit cash drawers, make bank deposits, and manage customer payments. • Make reminder and collection calls for overdue accounts. • Lift/move items up to 35 lb; walk outdoors up to 50 % of shift; climb stairs and open large doors. • Perform cleaning and maintenance of interior and exterior areas.

Key Responsibilities

• ▸needs assessment
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment collections
• ▸cleaning maintenance

What You Bring

The role requires the ability to lift or move items up to 35 lb, walk around facilities for up to 50 % of the shift, climb stairs, open large doors, and perform cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. Candidates should have customer‑service sales experience in retail, restaurant, fast‑food, or similar service‑based environments and possess a valid driver’s license with their own vehicle; mileage reimbursement is provided for travel between sites. • Prior experience in customer‑service sales (retail, restaurant, fast‑food, etc.).

Requirements

• ▸customer service
• ▸sales
• ▸heavy lifting
• ▸driver's license
• ▸own vehicle

Benefits

Public Storage, the self‑storage industry leader, is hiring Property Managers. The position pays $18.50 per hour. Full‑time schedules are flexible between 9:30 am and 6 pm (weekends until 5 pm). Employees working an average of 20+ hours qualify for a comprehensive benefits package that includes medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending accounts, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking highly for career growth, work culture, and diversity and inclusion. The company is an equal‑opportunity employer. • Earn $18.50 per hour with performance‑based bonuses. • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm). • Eligibility for medical, dental, vision, 401(k) match, PTO, sick leave, and flex spending after 20+ hours/week. • Company‑paid life and accidental death insurance, vendor discounts, and mileage reimbursement. • Valid driver’s license and personal vehicle required; mileage reimbursed.

Work Environment

Field