Graduate Sales Representative

About the Role

Thanks for stopping by and learning more about this role at Sitemate. The Sales Development Representative (SDR) is tasked with qualifying and routing inbound leads across self‑service and inside‑sales channels, engaging prospects via phone, email, live chat and internal tools such as Slack and Salesforce. Success is measured by the number of product demonstrations booked and completed, with the team consistently achieving or exceeding its monthly targets. On a daily basis the SDR qualifies and routes inbound leads through self‑service and inside‑sales pipelines, spending most of the time communicating with prospects via calls, emails, live‑chat and tools like Slack and Salesforce. The role’s quota focuses on booking and completing product demos, and the current team consistently hits at least 95 % of its targets each month.

Key Responsibilities

• ▸lead qualification
• ▸inbound routing
• ▸prospect outreach
• ▸demo booking
• ▸slack
• ▸salesforce

What You Bring

Candidates who are ambitious and motivated to grow in SaaS, and who perform well in KPI‑driven, high‑agency settings, will thrive. • Thrive in structured, KPI‑driven environments • Strong communicators who build relationships • Resilient under high‑volume tasks • Not suitable for those averse to frequent rejection • Not suitable for people uncomfortable with conversations • Must have confident written and verbal communication across email, phone, video, and in‑person • Must be able to organize, prioritize, and multitask efficiently • Nice to have experience with CRMs, health scoring, live chat, and knowledge bases • Nice to have experience conducting digital or face‑to‑face customer meetings • Patience for working with non‑tech‑savvy users • Challenges include mastering construction‑sector terminology, SaaS financial acronyms, and a fast‑moving work pace

Requirements

• ▸crm
• ▸live chat
• ▸knowledge base
• ▸communication
• ▸multitasking
• ▸kpi‑driven

Benefits

The compensation package is on‑target earnings (OTE) of AU$75,000–AU$110,000 inclusive of superannuation, comprising a base salary of AU$50,000–AU$70,000 and commission ranging from AU$25,000–AU$40,000. Employees receive competitive, performance‑based pay plus equity options, 20 days of paid annual leave (plus additional sick, carer’s and compassionate leave), generous parental leave, confidential wellbeing support via an Employee Assistance Program, a professional growth budget with transparent career plans, and a flexible work model that supports remote, hybrid or location‑agnostic arrangements. Additional perks include a laptop and home‑office setup budget, weekly catered lunches, global off‑sites, rooftop garden and wellness centre at the Sydney headquarters, and various community‑building activities.

Work Environment

Office Full-Time