Customer Service - Self Storage Manager

About the Role

Property Managers work independently at multiple locations, both inside and outside the facilities. They assess customers’ storage needs, suggest solutions, and sell packing and moving supplies. Daily tasks include unit inspections to ensure inventory availability, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Independently manage multiple storage facilities, assess customer needs, and sell packing/moving supplies. • Conduct daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders/collections. • Lift/move items up to 35 lb and spend up to 50 % of time outdoors, including climbing stairs and opening large doors. • Perform routine cleaning and maintenance of interiors and exterior grounds.

Key Responsibilities

• ▸facility management
• ▸customer assessment
• ▸supply sales
• ▸unit inspections
• ▸cash auditing
• ▸bank deposits

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb and to spend up to 50 % of the time outdoors, climbing stairs and opening large doors. Managers also perform cleaning and daily maintenance, such as sweeping, mopping interior areas, and keeping exterior grounds free of debris. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food operations. A valid driver’s license and personal vehicle are required for traveling between work locations, with mileage reimbursement available. • Require prior customer‑service or sales experience in retail, restaurant, or similar environments. • Valid driver’s license and personal vehicle required (reimbursement provided).

Requirements

• ▸customer service
• ▸sales experience
• ▸driver’s license
• ▸personal vehicle
• ▸heavy lifting
• ▸outdoor

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers an hourly wage of $17.00. The company provides a Total Rewards package and flexible full‑time schedules between 9:30 am and 6 pm, with weekend hours until 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and performance‑based bonuses are available to property managers. Public Storage has been recognized as a Great Place to Work, with top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the industry’s #1 self‑storage team. • Earn $17.00 per hour with flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm). • Eligible for full‑time benefits after averaging 20+ hours/week: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending, life & accidental death insurance, vendor discounts. • Mileage reimbursement for travel between properties; performance‑based bonuses available.

Work Environment

Field