Multi Site Service Manager

About the Role

• Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support. • Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.

Key Responsibilities

• ▸team leadership
• ▸strategic planning
• ▸maintenance management
• ▸repair coordination
• ▸resource management
• ▸customer care

What You Bring

• 3+ years of managerial experience at an apartment community • Strong problem-solving abilities and the capacity to make timely, effective decisions. • Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied. • Excellent communication skills for leading teams and engaging with residents. • Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively. • Must have a valid driver's license. • Must live within a 30-minute commute of the property. • Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence. • Proven leadership experience in service or maintenance, preferably in a large residential setting.

Requirements

• ▸managerial experience
• ▸problem solving
• ▸communication
• ▸organizational skills
• ▸driver's license
• ▸leadership

Benefits

• Up to 100% Rent Discount • 401(k) Retirement Plan with company match • Pay Range: $22.00-$26.00/Hr. • Education/Tuition Reimbursement • On-call Appreciation: $15/day for holding the on-call phone • Property Staff Shared Renewal Commissions – paid monthly • Long and Short-Term Disability • Employee Referral Payment Program – up to $750 • Life/AD&D Insurance • Medical, Dental, and Vision benefits • Additional employee discounts available! • Generous paid time off, including 10 holidays per year and sick leave • Employee Assistance Program • $300 Morgan Essentials – paid quarterly

Work Environment

Field