Bgis
BGIS provides integrated facility management services to optimize operational efficiency.
Tenant Services Coordinator
Coordinates small maintenance projects, workspace changes, and tenant services for clients.
Job Highlights
About the Role
The Tenant Services Coordinator supports BGIS clients by coordinating delivery of small‑scale maintenance projects, workspace changes, design and office services, and by resolving tenant issues related to these projects. The role also assembles scopes and specifications, manages tendering, handles financial administration, and monitors contractor performance for tenant service and base building projects. Coordination with BGIS and subcontracted forces, as well as assistance to Facility Managers, are key components of the position. • Process service requests (phone, email, in‑person) and track work orders. • Coordinate BGIS and subcontractors to deliver tenant services. • Support Facility Managers on small‑scale projects: contractor selection, performance monitoring, budgeting, quality control. • Review contracts, flag discrepancies, and request purchase orders. • Interpret client processes, culture, and policies for effective service delivery. • Provide superior client management and customer service. • Organize, coordinate, and document multiple tasks; multitask effectively. • Interpret contracts and utilize CAD (asset) and MS Office tools.
Key Responsibilities
- ▸service requests
- ▸contractor coordination
- ▸budget management
- ▸contract review
- ▸cad utilization
- ▸client management
What You Bring
• Apply knowledge of project delivery, tendering, and commercial building systems. • Hold a high school diploma plus technical or business training; 1‑3 years related experience. • Maintain a valid driver’s licence as required.
Requirements
- ▸project delivery
- ▸tendering
- ▸commercial systems
- ▸high school
- ▸technical training
- ▸driver’s licence
Benefits
This is a full‑time regular position with a salary range of $54,185‑$67,732 per year, determined by the candidate’s competencies, experience, and education. BGIS is committed to diversity and inclusion, viewing it as a critical business driver and ensuring equal employment opportunities for individuals of all backgrounds. A valid driver’s licence is required where applicable.
Work Environment
Onsite