Field Service Engineer

About the Role

The Regional Field Service Engineer role is a customer‑facing, hands‑on position that provides world‑class technical support for advanced cryogenic equipment and systems. The engineer acts as a trusted technical expert, ensuring optimal performance, reliability, and safety of cryogenic systems across an assigned region while enhancing Nikkiso’s reputation for service excellence. • Provide expert onsite technical support for installation, commissioning, operation, and maintenance of cryogenic systems and equipment. • Serve as a technical advisor to customers, ensuring optimal system performance and adherence to OEM and industry standards. • Diagnose complex mechanical, electrical, and control system issues using advanced troubleshooting methods. • Minimize system downtime through efficient root cause analysis and corrective actions. • Perform preventive and corrective maintenance, including inspections, calibration, and component replacement. • Respond promptly to customer service requests and execute onsite repairs with precision and professionalism. • Deliver technical training to customers on safe operation and maintenance of cryogenic equipment. • Promote best practices and compliance with safety and regulatory standards. • Prepare detailed field service reports, maintain accurate service records, and document equipment history. • Communicate findings, recommendations, and improvement opportunities to internal teams and customers. • Uphold Nikkiso’s safety standards and promote a strong safety culture in the field. • Stay current with emerging technologies and industry trends, applying new knowledge to enhance service delivery.

Key Responsibilities

• ▸field support
• ▸troubleshooting
• ▸maintenance
• ▸training
• ▸reporting
• ▸safety compliance

What You Bring

• Deep understanding of cryogenic systems, fluids, and equipment. • Strong diagnostic and analytical skills to resolve complex technical issues independently. • Commitment to safety protocols, regulatory compliance, and risk mitigation. • Ability to translate complex technical concepts for customers and internal stakeholders. • Comfortable working in dynamic, high‑pressure field environments. • Ability to manage multiple priorities, projects, and service demands. • Strong relationship‑building skills and commitment to exceptional service. • Ability to work cross‑functionally with engineering, operations, and service teams. • 3–5 years experience with cryogenic systems or related technologies (e.g., rotating equipment, LNG, industrial gases, vacuum or process equipment). • Proven experience in installation, maintenance, and repair of complex technical systems. • Demonstrated ability to troubleshoot mechanical, electrical, and control systems. • Experience planning and executing field service activities and preventive maintenance programs. • Technical degree or equivalent experience in mechanical, electrical, or related engineering discipline. • Experience in industrial, energy, marine, aerospace, or gas processing environments.

Requirements

• ▸cryogenic
• ▸diagnostic skills
• ▸safety protocols
• ▸installation
• ▸maintenance
• ▸technical degree

Benefits

At Nikkiso Cryogenic Services you will work with advanced cryogenic technologies that power critical industries worldwide, building deep technical expertise alongside industry‑leading engineers. The company values innovation, safety, collaboration, and continuous improvement while providing meaningful career growth and exposure to complex engineering challenges.

Work Environment

Field