Concierge/Front Desk

About the Role

In this role you will manage front‑desk operations, assist residents and visitors, handle communications, maintain security and emergency systems, process mail, keep resident records current, support various departments, order supplies, attend training, follow all regulations, aid marketing efforts, and perform additional duties as needed to support the community’s success. • Greet and assist guests, residents, and visitors with a warm and professional demeanor • Answer and screen incoming calls, providing information and directing inquiries as needed • Monitor security systems, including alarms and resident emergency call systems • Process incoming and outgoing mail for the community • Maintain and update emergency contact information and resident face sheets • Provide administrative support to various departments, including the Business Operations Director • Order and manage office supplies to ensure smooth operations • Participate in all scheduled in-service training sessions • Comply with all federal, state, and local regulations, as well as community policies and procedures • Assist with marketing efforts by providing community information to potential residents and their families

Key Responsibilities

• ▸front desk
• ▸security systems
• ▸mail processing
• ▸resident records
• ▸office supplies
• ▸marketing support

What You Bring

Ideal candidates will have a high school diploma or equivalent, strong interpersonal and communication skills, and experience working with seniors. Proficiency with Microsoft Office and the ability to learn new software quickly are required, along with a customer‑service orientation, attention to detail, organizational and multitasking abilities, and problem‑solving skills. Physical capability to stand, walk, sit, and lift up to 25 lb, flexibility for varying shifts including evenings and weekends, and knowledge of the Beverly area are also valued. • FSA (Commuter/Parking)

Requirements

• ▸microsoft office
• ▸high school
• ▸customer service
• ▸problem solving
• ▸senior experience
• ▸fsa

Benefits

At The Current Beverly, we take pride in providing top‑tier services and amenities to our residents. Our personable team is dedicated to delivering an excellent experience and takes great pride in their work, offering spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments with attentive, personalized care. We are seeking a professional and friendly Concierge/Front Desk professional to join our team in Beverly, United States. As the first point of contact for guests and residents, you will create a welcoming atmosphere and help ensure a positive experience for everyone who enters the community. Salary ranges from $20 to $22 per hour. We offer a comprehensive benefits package that includes health, dental, and vision insurance, life and disability coverage, a 401(k) plan with company match, paid time off, tuition reimbursement, and additional compensation programs such as employee and resident referral bonuses. Monarch Communities and Brandywine Senior Living are equal‑opportunity employers committed to diversity and inclusion. The position is a regular part‑time role scheduled for less than 30 hours per week, with a minimum of 22.5 hours. • Health Insurance: Medical/Rx, Dental, and Vision • Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance • Employee Assistance Program (EAP) • 401(k) Retirement with Company Match • Paid Time Off (PTO) and Holidays • Tuition Reimbursement • Employee Referral Bonus • Resident Referral Bonus

Work Environment

Onsite