Leasing Consultant, Multifamily (Madison, WI)

About the Role

Key duties include generating interest by touring the community, highlighting amenities and lifestyle, and answering questions about the property and surrounding area. Consultants assist prospects with qualification by collecting information and initiating background checks, ensure apartments are move‑in ready, and deliver exceptional service to retain residents. They also handle office paperwork related to rentals and perform other assigned tasks. • Tour the property and showcase amenities to generate prospect interest. • Answer questions about the community, local area, and property features. • Collect prospect information and initiate background checks for qualification. • Prepare apartments for move‑in and coordinate related paperwork. • Provide exceptional resident service to exceed expectations and retain tenants. • Perform office tasks including documentation, filing, and use of standard office equipment. • Communicate effectively and deliver courteous, professional customer service. • Meet leasing goals such as occupancy rates and rent growth. • Follow all company policies, work collaboratively as a team player.

Key Responsibilities

• ▸property tours
• ▸prospect qualification
• ▸move‑in prep
• ▸resident service
• ▸leasing goals
• ▸office administration

What You Bring

The role requires effective communication and customer‑service skills, basic Windows computer proficiency, and strong organization to meet deadlines. Candidates must be courteous, professional, a team player, and capable of following company policies. Minimum qualifications are a high school diploma (or GED) and at least one year of related experience. Work is performed in a professional office setting using standard equipment such as computers, phones, and photocopiers, with occasional travel between properties in varying weather. Physical demands include standing, walking, climbing stairs or ladders, and remaining seated or standing for up to 85 % of the time, with up to 5 % travel. • Utilize basic Windows computer skills and maintain organized records.

Requirements

• ▸windows
• ▸high school
• ▸1+ year
• ▸communication
• ▸customer service
• ▸organization

Benefits

Compensation ranges from $42,432 to $49,920 and includes a comprehensive benefits package (health, vision, dental, retirement, life and disability insurance, and paid time off). Cushman & Wakefield is an equal‑opportunity employer and complies with the ADAAA, offering accommodations for applicants with disabilities.

Work Environment

Onsite