Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Manage multiple storage sites, assist customers, conduct inspections, handle cash and upkeep.
Job Highlights
About the Role
Property managers work independently across multiple locations, both indoors and outdoors. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and ensuring units are ready for rent. Managers also handle payment reminders and collection calls to keep accounts current. • Assess customer storage needs and sell packing/moving supplies • Inspect storage units daily to ensure availability • Audit cash drawers and make bank deposits • Conduct payment reminder and collection calls • Lift/move items up to 35 lb • Perform cleaning and routine maintenance of interiors and exteriors
Key Responsibilities
- ▸customer assessment
- ▸supply sales
- ▸unit inspection
- ▸cash auditing
- ▸deposit processing
- ▸payment collection
What You Bring
The role requires the ability to lift or move items up to 35 lb. Managers spend up to 50 % of their time walking around facilities, often outdoors, climbing stairs and opening large doors. Routine cleaning and maintenance tasks such as sweeping, mopping interior areas, and maintaining curb appeal are also required. Candidates should have customer-service-oriented sales experience in environments such as retail, restaurants, fast-food, or other service-based businesses. A valid driver’s license and a personal vehicle are required for travel between sites, with mileage reimbursement provided. • Work independently across multiple indoor and outdoor locations • Walk/stand outdoors up to 50 % of shift, climb stairs, open large doors • Customer-service sales experience (retail, restaurant, fast‑food, etc.)
Requirements
- ▸customer service
- ▸sales experience
- ▸driver's license
- ▸personal vehicle
- ▸independent
- ▸heavy lifting
Benefits
Public Storage is the self-storage industry leader and is actively hiring. The position offers a starting wage of $15.00 per hour. Public Storage provides a Total Rewards package that includes flexible full-time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Employees working an average of 20+ hours become eligible for full-time benefits such as medical, dental, vision, 401(k) with match, paid time off, sick leave, and a flexible spending account. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for work-related travel, and performance-based bonuses for property managers. • Flexible full-time schedule (9:30 am‑6 pm, weekends until 5 pm) • Eligibility for full-time benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick leave, flexible spending account • Company-paid life and accidental death insurance • Exclusive vendor discounts and mileage reimbursement for work-related travel • Performance-based bonuses for property managers • Valid driver’s license and personal vehicle (mileage reimbursed)
Work Environment
Field