Morgan Properties

Morgan Properties

Morgan Properties specializes in property management, real estate investment, and development.

1,600MultifamilyResidentialWebsite

Assistant Community Manager

Assist with resident services, community operations, and admin tasks across properties.

Cheektowaga, New York, United States
21 - 23 USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

You will serve as the primary point of contact for residents and visitors, respond to their needs with empathy and professionalism, conduct both walk‑in and scheduled community tours, and support seamless move‑ins and move‑outs. You will also inspect homes before occupancy, identify maintenance or curb‑appeal issues, assist in planning resident events, and ensure safety standards and community policies are followed. Additionally, you will maintain accurate resident records, help prepare community reports, and support day‑to‑day administrative tasks. • Serve as primary contact for residents and visitors • Conduct walk‑in and scheduled community tours • Assist with seamless move‑ins and move‑outs • Escalate resident concerns to leadership as needed • Inspect units before move‑in to ensure quality • Identify and flag maintenance or curb‑appeal issues • Help plan and execute resident events • Maintain accurate resident records • Prepare community reports and support daily admin tasks

Key Responsibilities

  • resident liaison
  • community tours
  • unit inspection
  • issue identification
  • record keeping
  • report prep

What You Bring

Join Our Team as an Assistant Community Manager and help create exceptional resident experiences while keeping our communities thriving. Morgan Properties seeks a customer‑service champion who is organized, collaborative, and ready to make a difference across multiple sites. In this role you will have a real impact by delivering outstanding service, applying a keen eye for detail, and confidently managing multiple priorities with a positive outlook. Candidates should have at least two years of experience in customer service or a related field, excellent communication and interpersonal skills, and the ability to problem‑solve and stay organized in a fast‑paced environment. A valid driver’s license and willingness to travel between communities are required. • Respond to resident inquiries with empathy and professionalism • 2+ years of customer service or related experience • Excellent communication and interpersonal skills • Strong problem‑solving and organizational abilities in a fast‑paced environment • Valid driver’s license and willingness to travel between sites

Requirements

  • 2+ years
  • communication
  • problem‑solving
  • organizational
  • driver’s license
  • empathy

Benefits

Benefits include a 20 % apartment rental discount, competitive hourly wages of $21‑$23, quarterly $300 Morgan Essentials, renewal commissions, education and tuition reimbursement, comprehensive medical, dental, vision, life, AD&D, and disability insurance, a 401(k) plan with company match, generous paid time off with ten holidays, sick leave, an employee assistance program, and additional employee discounts. • 20% apartment rental discount • Hourly pay $21‑$23 • $300 Morgan Essentials paid quarterly • Renewal commissions • Education/tuition reimbursement • Medical, dental, and vision insurance • Life, AD&D, short‑ and long‑term disability coverage • 401(k) with company match • Generous paid time off, 10 holidays, and sick leave • Employee assistance program and additional discounts

Work Environment

Onsite

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