
Eaton
A global leader in power management, providing energy-efficient solutions for various industries.
Field Service Area Supervisor (KY, TN, NC)
Lead and manage field service team for UPS solutions across KY, TN, NC.
Job Highlights
About the Role
Reporting to senior leadership, the incumbent will oversee the division’s operational activities, aligning resources with market objectives and supporting continuous improvement across all functions. • Ensure safety of employees in low, medium, and high voltage environments and enforce safety policies and training • Recruit, assess talent, address skill gaps, and provide training and development for technicians • Partner with Sales Team as a sales and marketing agent to meet top‑line sales objectives and develop new customer relationships • Maintain awareness of local market trends and issues • Develop forward‑looking profit plans and accurate monthly (and daily) forecasts • Manage procurement, execution to sales quotes, cost control, subcontractor leverage, inventory, receivables, and backlog turnover • Handle escalation procedures for 24/7 service operations • Make sound business decisions when support functions are unavailable
Key Responsibilities
- ▸safety management
- ▸procurement management
- ▸cost control
- ▸escalation management
- ▸operational reporting
- ▸market analysis
What You Bring
• Bachelor’s degree from an accredited institution • Minimum of two years supervisory experience • Valid, unrestricted driver’s license • Authorized to work in the United States without sponsorship • Experience leading a remote team • Strong knowledge of UPS systems, control products, field service practices, and quality programs • Large technical project leadership experience • Previous experience with hyperscale customers • Strong financial and business acumen • Effective collaboration in a matrix environment • Demonstrated success driving zero‑incident safety culture, performance results, high‑performance teams, cross‑functional leadership, leader development, and organizational change
Requirements
- ▸bachelor's degree
- ▸ups systems
- ▸project leadership
- ▸hyperscale
- ▸financial acumen
- ▸remote leadership
Work Environment
Field