Field Service Engineer II / Senior Field Service Engineer

About the Role

The Field Service Engineer (FSE) is responsible for addressing all service‑related issues at customer sites, performing system installations, providing training to customers and new engineers, and completing documentation for reliability tracking and billing. The FSE also offers technical guidance to junior engineers and resolves complex technical problems while developing long‑term service plans. • Address all service‑related issues at customer sites • Perform system installations and complete field service documentation for reliability tracking and billing • Provide training to customers and new field engineers • Offer technical guidance to junior field engineers • Resolve complex technical problems and develop long‑term service plans • Travel to customer sites as required

Key Responsibilities

• ▸system installations
• ▸field documentation
• ▸customer training
• ▸technical guidance
• ▸troubleshooting
• ▸service planning

What You Bring

Candidates should have an associate’s degree in a related field or equivalent experience. A strong mechanical aptitude is required, and the role prefers experience repairing semiconductor manufacturing equipment, especially etch tools. Senior-level applicants need 3–5+ years of relevant experience, while Field Service Engineer II candidates should have 1–3+ years. Travel to customer sites is expected as part of the service duties. Effective customer interaction and communication skills are essential. The FSE must be able to resolve difficult technical issues and devise long‑term solutions for ongoing service challenges. • Possess strong mechanical aptitude and experience with semiconductor manufacturing equipment (preferably etch) • Senior candidates require 3–5+ years; Engineer II candidates require 1–3+ years of relevant experience • Hold an associate’s degree or equivalent combination of education and experience • Demonstrate excellent customer interface and communication skills

Requirements

• ▸mechanical aptitude
• ▸semiconductor
• ▸associate degree
• ▸customer communication
• ▸senior experience
• ▸etch tools

Benefits

The role is designated as Customer Onsite and requires 100% presence at the customer site. Expected base pay ranges from $25.51 to $42.84 per hour, with potential additional incentive pay or allowances.

Work Environment

Onsite