Jll
JLL provides professional services in real estate and investment management worldwide.
Assistant Facilities Manager
Assist facility manager in planning, scheduling, and overseeing maintenance operations.
Job Highlights
About the Role
• Collaborate with Facility Manager to oversee maintenance and repair services, ensuring client satisfaction and monitoring improvements • Review daily work orders, prioritize requests, and define required activities for completion • Estimate labor, costs, materials, and external resources; review invoices accordingly • Coordinate with subcontractors and contractors, assign teams, and optimize scheduling for resource utilization • Engage with client representatives to align work schedules with negotiated downtime windows • Oversee building automation systems, documentation, preventive maintenance programs, and life safety system testing/repair • Prepare and present monthly/quarterly reports and maintain service provider matrices for assigned regions
Key Responsibilities
- ▸maintenance oversight
- ▸work orders
- ▸cost estimating
- ▸subcontractor coordination
- ▸building automation
- ▸reporting
What You Bring
The Assistant Facility Manager (AFM) is a key member of the Infrastructure/Operations Team for the Belk account, acting as the chief planner and scheduler for all maintenance activities. The role requires strong communication, organization, and time‑management skills to autonomously coordinate resources, support the team, and deliver a first‑class customer experience while maintaining critical business and work‑order data. This on‑site position in Charlotte, NC follows standard business hours with a bi‑weekly rotating on‑call schedule that may include evenings and weekends. The role does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. • Bachelor’s degree in Engineering, Facilities Management, or related field • 3–5 years of experience in facility or operations management • Advanced proficiency with Microsoft Office • Ability to develop and execute strategic plans with capital and expense financial planning knowledge • Strong background in project management methodologies and vendor management • Excellent critical thinking, analytical, and leadership skills in fast‑paced environments • Ability to interpret building, plumbing, and mechanical drawings • Experience with building automation systems and preventive maintenance programs • Prior experience in retail or 24/7 operational environments • Familiarity with Service Level Agreements and KPI monitoring • Experience with work order management and scheduling software • Knowledge of operational safety requirements and protocols • Experience conducting vendor performance reviews and coordination
Requirements
- ▸bachelor's
- ▸3-5 yrs
- ▸microsoft office
- ▸project management
- ▸building automation
- ▸work order
Benefits
JLL offers a supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional health, including wellness programs, retirement matching, and paid parental leave. The company leverages AI to match candidate profiles with role requirements and maintains rigorous privacy standards throughout the recruitment process. • 401(k) plan with company matching contributions • Comprehensive medical, dental, and vision coverage • Paid parental leave at 100% of salary • Paid time off and company holidays • Early access to earned wages through Daily Pay
Work Environment
Field