Senior Sales Trainer - DMV

About the Role

The Senior Sales Trainer is accountable for developing, coaching, and enabling sales performance across the Closets and Garages businesses. Working closely with the Regional Sales Manager, the trainer ensures new hires are fully onboarded, delivers ongoing training, and provides targeted support to under‑performing reps to meet performance expectations. This hands‑on role blends sales training, field coaching, process discipline, and performance improvement to drive consistency, accuracy, and execution across the territory. The trainer also supports designers in the field, partners with Operations, and assists with product rollouts, training materials, and administrative tasks. • Own and execute the new hire sales training program for Closets and Garages, including interviewing, classroom training, testing out, virtual, and in-field training. • Deliver training focused on sales process, product knowledge, design fundamentals, objection handling, closing techniques, systems usage, and paperwork standards. • Partner with the Regional Sales Manager to ensure new hires are fully trained and field-ready before taking appointments. • Coordinate training classes including any accommodations, meals, documentation, sales kits and samples. • Track onboarding progress, coordinate system access and software setup, and training resources. • Conduct skill gap analysis and develop training materials; evaluate effectiveness and results of training sessions. • Lead ongoing sales, design, and process training to improve close rate, average ticket, design accuracy, sales related service reduction and adherence to engineering guidelines. • Provide paperwork training and quality control, including spot-checking designs and job documentation to ensure accuracy and compliance. • Support designers in the field by assisting with design questions, technical errors, and product or accessory specifications. • Identify Design Consultants needing additional support and, in partnership with the Regional Sales Manager, deliver targeted coaching, follow-up training, and structured improvement plans to accelerate learning curves and drive consistent KPI achievement. • Conduct ride-alongs, shadowing, and follow-up coaching to reinforce standards and expectations. • Maintain a strong field presence to observe real customer interactions and model best practices. • Act as an extension of the Regional Sales Manager in reinforcing accountability, expectations, and execution standards. • Support sales-related projects, including training materials, playbooks, SOPs, sales tools, scripts, presentations, and job flow improvements. • Assist with rollouts of new products, pricing, programs, and sales initiatives. • Partner cross-functionally with Operations to align training with install and service expectations. • Provide administrative support within Closet Pro, including backend functionality and process support. • Stay current on market trends, product updates, and changes within the corporate sales environment. • Assist with scheduling, prioritization, hiring input, and performance feedback as needed.

Key Responsibilities

• ▸onboarding
• ▸sales training
• ▸field coaching
• ▸training materials
• ▸product rollout
• ▸quality control

What You Bring

The position requires the ability to sit for long periods at a desk, occasional lifting of up to 35 lb, and regular travel within the territory, including occasional evenings and weekends for virtual support. The role is classified as exempt, offers salary and benefits per Renuity policy, and is performed in an office environment with moderate noise levels. • 3‑5+ years of experience in in‑home sales, sales leadership or sales training (in‑home improvement preferred). • Strong understanding of consultative in‑home one‑call close selling. • Proven ability to coach both sales skills and execution discipline. • Experience in design‑driven sales environments (closets, garages or similar). • Highly organized, detail‑oriented, and process‑focused. • Comfortable delivering training in group settings and one‑on‑one. • Data‑driven with ability to diagnose performance and process issues. • Willingness to travel within the territory. • High school diploma; some college preferred. • 2 years’ design experience required. • 2 years of CAD hands‑on experience required. • Demonstrated spatial reasoning ability. • Design problem‑solving skills. • Ability to provide guidance and feedback to help sales designers strengthen specific knowledge/skill areas. • Excellent communication and interpersonal skills. • Must have skills to connect with and get alignment with both clients and internal business partners on design, payments, ordering and technical support. • Strong knowledge of Microsoft Office 365 Suite and ability to learn and use software applications; CAD skills (any major program) required; ClosetPRO experience preferred.

Requirements

• ▸cad
• ▸closetpro
• ▸microsoft office
• ▸3‑5 years
• ▸high school
• ▸coaching

Benefits

Renuity is an equal‑opportunity employer committed to diversity and inclusion. All offers are contingent upon a satisfactory background check, and accommodations are available for disability or religious needs during the application process. • Territory Average Ticket to Budget. • Training Quality: Time‑to‑first sale, % of graduates hitting 60‑day KPIs, reps retained at 180 days ÷ reps who passed training.

Work Environment

Field