Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple storage facilities, handling customer service, sales, inspections and maintenance.

St. Matthews, Kentucky, United States
15+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Property Managers work independently across multiple locations, assess customers’ storage needs, suggest and sell packing and moving supplies, conduct daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Assess customer storage needs, sell packing supplies, and perform daily unit inspections • Audit cash drawers, make bank deposits, and manage payment reminders and collections • Transport items up to 35 lb, walk/stand outdoors up to 50 % of shift, climb stairs, open large doors, and perform cleaning/maintenance tasks

Key Responsibilities

  • storage assessment
  • supply sales
  • unit inspection
  • cash audits
  • bank deposits
  • payments collection

What You Bring

The role requires the ability to lift or move items up to 35 lb, spend up to 50 % of the shift walking in outdoor environments, climb stairs, open large doors, and perform routine cleaning and maintenance of interior and exterior areas. Candidates should have customer‑service sales experience in retail, restaurant, fast‑food or similar settings, possess a valid driver’s license, and use their own vehicle for travel (mileage reimbursement provided). Public Storage has been recognized as a Great Place to Work, ranking high for career growth, culture, and diversity. • Bring customer‑service sales experience (retail, restaurant, fast‑food, etc.) and a valid driver’s license with personal vehicle

Requirements

  • customer service
  • sales experience
  • driver's license
  • personal vehicle
  • physical labor
  • outdoor walking

Benefits

Public Storage, the self‑storage industry leader, is hiring Property Managers and offers a starting wage of $15.50 per hour. The position provides a flexible full‑time schedule between 9:30 am and 6 pm, with weekend coverage until 5 pm, and employees become eligible for benefits after averaging 20 or more hours per week. Benefits include medical, dental, vision, a 401(k) plan with matching contributions, paid time off, sick leave, a flex spending account, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses. • Earn $15.50 per hour with performance‑based bonuses • Work flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) and qualify for benefits after 20 + hours/week • Receive medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life & accidental death insurance, vendor discounts, and mileage reimbursement

Work Environment

Field

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