Sales Development Representative

About the Role

Thanks for stopping by and learning more about the Sales Development Representative role at Sitemate. The SDR is tasked with qualifying and routing inbound leads across self‑service and inside‑sales channels, engaging prospects through phone, email, live chat and internal tools such as Slack and Salesforce. Success is measured by the number of product demonstrations booked and completed, with the current team consistently achieving at least 95 % of its monthly targets. • Improving call and email skills using onboarding examples

Key Responsibilities

• ▸lead qualification
• ▸lead routing
• ▸prospect outreach
• ▸phone calls
• ▸email outreach
• ▸demo booking

What You Bring

• People who thrive in a structured, high‑agency, KPI‑driven environment • Strong communicators who enjoy building relationships • Resilient individuals who can persevere and perform with high‑volume tasks • People uncomfortable with people and conversations • Learning about the built world and its terminology if you have no prior exposure • Understanding SaaS financial acronyms and common terminology; use the Ultimate SaaS Acronyms Cheat Sheet • Adapting to a fast‑paced environment and learning quickly • Confident and clear communication skills, with excellent writing and presentation abilities across email, phone, video conferencing, and in‑person • Excellent task organization and prioritization, enabling efficient multitasking • Experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases (nice to have) • Experience conducting customer meetings digitally (Zoom/Teams) or in person (nice to have) • Patience working in an industry where not all users are tech‑savvy (nice to have)

Requirements

• ▸kpi-driven
• ▸communication
• ▸resilience
• ▸crm
• ▸zoom/teams
• ▸task organization

Benefits

The role offers a total on‑target earnings (OTE) package ranging from A$75,000 to A$110,000 inclusive of superannuation. Base salary is between A$50,000 and A$70,000, complemented by a commission component of A$25,000 to A$40,000. Our culture values transparency, high velocity, hustle, diversity and innovation, and we provide clear career paths, professional‑growth budgets and a performance‑based remuneration model. Employees enjoy equity options, generous paid leave, parental leave, confidential wellbeing support, and a flexible work environment that includes remote or hybrid arrangements and the ability to work from anywhere for several weeks each year. In Sydney, our headquarters feature a rooftop garden, wellness centre, showers and cycle storage, while community initiatives such as weekly catered lunches, global off‑sites and “Life Story” sessions foster connection. Additional perks include a laptop and home‑office setup budget, and access to a wealth of learning resources and internal knowledge bases.

Work Environment

Office Full-Time