Guest Relation Executive

About the Role

The job aims to manage the client’s wellness initiatives such as Employee Assistance Programs and Livewell, driving new initiatives that improve employee health, fitness, and overall wellbeing. The role serves as the single point of contact for employees’ physical, emotional, social, and mental wellbeing, coordinating activities, vendors, and reporting to ensure effective delivery. • Plan and organize offline/online wellness engagement activities. • Coordinate with stakeholders to facilitate training sessions, awareness kiosks, workshops, and walk‑throughs. • Increase employee awareness and utilization of wellness initiatives. • Evaluate vendor services and prepare scopes of work. • Track wellness activities and produce reports within agreed timelines. • Monitor vendor performance and troubleshoot as needed. • Serve as primary contact for employee physical and mental wellbeing. • Create health benchmarks and metrics; track and report improvements. • Coordinate Health Risk Assessments, drive participation, and act on results. • Work with Health Ambassadors to ensure safe office return for employees. • Organize onsite health activities such as RTPCR/RAT testing and vaccination drives. • Collaborate with cafeteria vendors to provide healthy, nutritious meals. • Assess workplace culture and recommend changes to enhance wellbeing. • Enhance the Environment, Health & Safety function reputation by taking ownership of new requests and adding value.

Key Responsibilities

• ▸program coordination
• ▸vendor management
• ▸reporting
• ▸health metrics
• ▸risk assessments
• ▸employee support

What You Bring

The Guest Relation Executive – Integrated Facilities Management role requires a graduation or diploma in any discipline, with hospitality, nursing, or psychology preferred, and 2–4 years of experience in IFM. Candidates should be proficient in MS Office, Outlook, and social media marketing, and possess strong communication, interpersonal, and time‑management skills, along with a passion for wellbeing, self‑starter attitude, innovative mindset, teamwork, learning orientation, proactiveness, and positive thinking. • Graduation or diploma in any discipline (hospitality, nursing, psychology preferred). • 2–4 years experience in Integrated Facilities Management (IFM). • Technical skills: MS Office, Outlook, Social Media Marketing. • Generic skills: Communication, Interpersonal, Time Management.

Requirements

• ▸diploma
• ▸2–4 years
• ▸ifm
• ▸ms office
• ▸outlook
• ▸social media

Work Environment

Office Full-Time