Operations Manager

About the Role

The Operations Manager – Hauling leads collections activities for commercial, industrial, and residential customers, overseeing container delivery and pickup across a dispersed geographic area. This role manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers, and Helpers responsible for commercial, roll‑off, and residential routes within the business unit. The manager collaborates with the General Manager and other unit leaders to execute local market strategies that align with broader operating and marketing plans. Key duties include hiring, training, coaching, and performance management of staff, as well as setting supervisory goals and resolving safety issues. The manager implements tactical initiatives to enhance customer experience, drive growth, and optimize profitability while ensuring maximum productivity and adherence to route management standards. Additional responsibilities cover labor hour and disposal expense control, regulatory compliance, and oversight of safety and accident‑prevention programs. The role also approves expenses, manages the operations budget, and maintains vendor pricing. Building strong relationships with government, community, and environmental groups is a critical component.

Key Responsibilities

• ▸route management
• ▸team leadership
• ▸safety compliance
• ▸budget control
• ▸vendor management
• ▸customer experience

What You Bring

Successful candidates demonstrate strong business acumen, strategic thinking, and the ability to lead change initiatives and large teams. They are process‑ and results‑oriented, with proven problem‑solving, analytical, and decision‑making skills, and a collaborative mindset that fosters high‑performance teams. Ethical behavior, creative thinking, and talent judgment in hiring and developing staff are essential. A high school diploma or GED is required, along with a minimum of two years of supervisory or management experience, or completion of Republic Services’ management trainee program. Eligible employees receive a comprehensive compensation and benefits package.

Requirements

• ▸business acumen
• ▸strategic thinking
• ▸leadership
• ▸problem solving
• ▸high school
• ▸management experience

Benefits

The company has been recognized by Barron’s, CDP, Dow Jones, Ethisphere, Fortune, Great Place to Work, and S&P Global for sustainability and ethics. Employees benefit from modern tools, continuous learning opportunities, and a supportive team environment that values safety and impact. Republic Services invites candidates to join and help create a more sustainable world. • Comprehensive medical, dental, and vision coverage • Health care and dependent care spending accounts • Short- and long-term disability insurance • Life insurance and accidental death & dismemberment coverage • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)

Work Environment

Field