Senior Transaction Manager

About the Role

The Senior Transaction Manager is responsible for day‑to‑day transaction management oversight of a complex and prominent property portfolio for national and global corporate services clients. This role includes market optimization planning, internal and external workflow monitoring, team supervision, budgeting, revenue and profit tracking, and reporting profitability results to the Account Director or senior management. The manager implements portfolio plans aligned with client real‑estate goals, optimizes and integrates the portfolio with workplace strategy, and collaborates with both Cushman & Wakefield and external brokers to negotiate leases, sales, subleases, and purchases. They also align Cushman & Wakefield and client real‑estate functions, manage documentation flow, communicate with client operational groups, prepare financial analysis, report transaction revenue, ensure report accuracy, present activity to management, participate in business reviews, lead client meetings, and supervise transaction team members. Process management duties involve developing and implementing process and program management, standardizing procedures to maximize efficiency, overseeing continuous improvement of forms and procedures, creating performance measurements for internal benchmarking, and producing an account operations manual or playbook. In transaction management, the role oversees service delivery, coordinates and manages transaction teams, handles field broker selection, determines client needs, oversees negotiations, ensures data accuracy with the portfolio administration team, coordinates legal reviews, validates financial reporting, resolves landlord/tenant disputes, arranges client site visits, complies with state real‑estate standards, and tracks budgeting and revenue for all transactions. Strategic planning responsibilities include leading the development of strategic real‑estate plans, advising clients, identifying occupancy cost‑saving and expansion/contraction strategies, ensuring implementation of agreed‑upon strategies, supporting business case development, preparing reports and financial analyses, executing action plans, and quantifying occupancy cost savings and value‑add analyses. • Implement portfolio plans aligned with client real‑estate goals • Optimize and integrate portfolio with client workplace strategy • Collaborate with C&W and external brokers to negotiate leases, sales, subleases, and purchases • Align C&W and client real‑estate functions for consistent service • Manage flow of key documentation and client communications • Work with client operational groups at all levels to identify real‑estate needs • Prepare, review, and interpret financial analysis and accounting concepts • Report all transaction revenue • Ensure accuracy of transaction reports and client materials • Present transaction activity to client and C&W management • Participate in client and C&W business reviews • Lead and facilitate client meetings • Supervise transactional team members and other support staff • Develop and implement process and program management • Implement standardized processes to maximize efficiency and add value • Oversee development and continuous improvement of standard forms and procedures • Develop performance measurements for internal benchmarking • Create and implement an account operations manual/playbook • Oversee transaction service delivery • Coordinate and manage transaction teams • Oversee and manage field broker selection process • Determine client needs and communicate project parameters • Oversee negotiations and management of transactions • Collaborate with portfolio administration team to ensure data accuracy • Coordinate legal review of all client leased/owned documents • Ensure accuracy of financial data and reporting • Resolve landlord/tenant disputes • Coordinate client site visits and market tours • Ensure compliance with state real‑estate standards • Oversee budgeting and revenue tracking of all transactions • Lead development of strategic plans and provide real‑estate advice to clients • Identify occupancy cost‑saving strategies • Develop occupancy expansion and contraction strategies • Ensure implementation of agreed‑upon strategy • Produce and support business case development • Prepare reports, data, and financial analyses for strategic plans • Execute strategies by developing action plans • Quantify and report occupancy cost savings and value‑add analyses

Key Responsibilities

• ▸portfolio planning
• ▸lease negotiation
• ▸financial analysis
• ▸transaction management
• ▸process standardization
• ▸revenue reporting

What You Bring

Required qualifications are a bachelor’s degree (finance or real‑estate preferred), at least five years of real‑estate transaction management experience, expertise in high‑level complex transactions and contract compliance, a state real‑estate salesperson license, and the ability to read commercial transaction documents. LEED, MCR, or CCIM designations are considered a plus. The work environment is a professional office setting using standard equipment, with limited travel for site inspections or client meetings. The role requires regular communication, extensive computer use, and the employee is stationary for about 75% of the time while also performing occasional physical tasks such as moving about the workplace and extending arms. • Client service skills • Oral and written communication proficiency • Presentation skills • Negotiation skills • Organizational skills • Teamwork orientation • Ability to multitask • Obtain and hold state real‑estate salesperson license • LEED, MCR, CCIM designations (preferred) • Ability to read and understand commercial real‑estate documents

Requirements

• ▸re license
• ▸leed
• ▸ccim
• ▸5+ years
• ▸transaction management
• ▸negotiation

Benefits

The compensation package includes a salary range of $119,000 to $140,000, competitive pay adjustments based on location and experience, and a comprehensive benefits program covering health, vision, dental, flexible spending, retirement savings, life and disability insurance, and paid or unpaid time off.

Work Environment

Hybrid