Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple self-storage sites, handle customers, sales, inspections, and cash

Houston, Texas, United States
14 - 14 USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

The role involves independently managing multiple locations, assessing customers’ storage needs, recommending moving supplies, conducting daily unit inspections, auditing cash drawers, and handling bank deposits. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections to ensure availability • Audit cash drawers and make bank deposits • Perform reminder and collection calls for overdue payments • Lift/move items up to 35 lb and walk outdoors up to 50% of shift • Clean interior spaces and maintain exterior grounds and curb appeal

Key Responsibilities

  • storage assessment
  • supply sales
  • unit inspection
  • cash auditing
  • bank deposits
  • collections calls

What You Bring

Physical duties require the ability to lift up to 35 lb, walk around facilities for up to half of the workday, climb stairs, open large doors, and perform routine cleaning and exterior maintenance. Candidates should have experience in customer‑service‑oriented sales environments such as retail or food service, possess a valid driver’s license, and use their own vehicle for travel between sites (mileage reimbursement provided). • Experience in customer‑service sales (retail, restaurant, fast‑food, etc.) • Valid driver’s license and own vehicle for site travel

Requirements

  • customer service
  • sales
  • driver’s license
  • own vehicle
  • heavy lifting
  • physical work

Benefits

Public Storage, the leader in the self‑storage industry, is currently hiring property managers and offers a starting wage of $14.00 per hour. Team members enjoy a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm), and eligibility for full‑time benefits after averaging 20 or more hours per week. Property managers also keep accounts current by making reminder and collection calls, and they have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top tiers for career growth, work culture, and diversity and inclusion. • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) • Full‑time benefits after 20+ average weekly hours • Medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending account • Company‑paid life and accidental death insurance • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field

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