Manager - Abstractions

About the Role

The Manager – Abstractions, JBS Lease Administration in Gurugram reports to the Director/Senior Director of Lease Administration and works closely with account managers, transition managers, clients, and internal stakeholders. The role demands a high level of independence and accountability for delivering consistent, qualitative lease abstraction services while managing a team of analysts, senior analysts, SMEs, team leads, and assistant managers. Key responsibilities include overseeing operational delivery of abstractions, managing turnaround times, and ensuring the lease administration database remains current and accurate. The manager acts as the primary contact for escalations, collaborates with third‑party vendors, drives performance improvement with the Head of Operations, mentors staff, and ensures adherence to internal and external policies. Additional duties involve handling administrative and recruitment matters, executing ad‑hoc projects, and fostering a collaborative environment that supports teamwork and excellence. Additional responsibilities cover participation in team meetings, maintaining respect for colleagues, managing regional business relations, delivering excellent customer service, and building effective relationships with stakeholders at all levels. The manager is accountable for the contract and fee structure, monthly billing, and can independently transition and implement startup accounts while providing solutions and strategies for client needs. • Lead and manage the Abstractions team to deliver high‑quality lease administration services. • Ensure accurate, timely lease abstractions and maintain database integrity. • Coordinate with internal stakeholders, clients, and third‑party vendors to resolve escalations. • Drive performance improvement, mentor staff, and share best practices across regions. • Handle recruitment, administrative matters, and resource planning for the team. • Maintain compliance with internal and external policies and processes. • Oversee contract, fee structure, and monthly billing processes.

Key Responsibilities

• ▸lease abstraction
• ▸database management
• ▸turnaround management
• ▸billing management
• ▸escalation management
• ▸team mentoring

What You Bring

Candidates must have a university degree (post‑graduate preferred) and a minimum of seven years’ experience in lease abstractions, with at least three years in people, performance, and project management. Preferred qualifications include a PMP or MBA, strong knowledge of real‑estate lease accounting systems (e.g., Yardi, MRI, Lease Harbour), proficiency in Microsoft Office, excellent communication skills, and the ability to work under tight operational deadlines while demonstrating resilience, strategic thinking, and a detail‑oriented mindset. • Require minimum 7 years lease abstraction experience and 3 years people/project management. • Proficient in lease accounting systems (Yardi, MRI, Lease Harbour, etc.) and MS Office. • PMP or MBA preferred; strong analytical, communication, and leadership skills.

Requirements

• ▸lease abstraction
• ▸project management
• ▸yardi
• ▸mri
• ▸pmp
• ▸mba

Benefits

JLL offers an entrepreneurial and inclusive work environment, a Total Rewards Program, competitive pay and benefits, and opportunities to develop through AI‑enhanced recruitment, continuous learning, and a commitment to employee growth and well‑being. • Provide competitive total rewards, inclusive culture, and growth opportunities at JLL.

Work Environment

Office Full-Time