Lobby and Client Suites Concierge

About the Role

In this client‑facing position, the concierge conducts proactive floor walks, coordinates meeting resources, maintains suite cleanliness and branding, assists with technology, oversees catering, manages visitor bookings and temporary passes, directs deliveries, and supports media or distinguished guests while collaborating with facilities for safety and maintenance. • Conduct regular floor walks to identify and address issues proactively. • Coordinate with client teams to prepare meeting resources and ensure availability. • Maintain cleanliness, organization, and brand consistency in client suites. • Provide assistance with presentation technology and equipment. • Arrange and oversee timely catering delivery and presentation. • Serve as the central contact for client queries and wayfinding within suites. • Manage visitor bookings using the Condeco guest management system. • Issue and reconcile temporary passes in collaboration with security and facilities. • Direct deliveries, manage storage, and handle protocols for media and distinguished guests. • Support turnstile operations and orderly movement of people during peak periods. • Collaborate with facilities management to resolve maintenance and safety concerns promptly. • Uphold service standards that reflect the client’s commitment to satisfaction. • Handle confidential information with discretion and professionalism.

Key Responsibilities

• ▸visitor management
• ▸pass issuance
• ▸tech support
• ▸facility coordination
• ▸meeting coordination
• ▸floor walks

What You Bring

The ideal candidate has customer service or hospitality experience in a corporate setting, strong interpersonal skills, the ability to anticipate needs, discretion with confidential information, excellent communication (additional language advantageous), and proficiency in Microsoft Office and meeting‑room management tools. • Demonstrate experience in customer service or hospitality within a corporate environment. • Exhibit strong interpersonal skills with the ability to anticipate client needs. • Communicate effectively in writing and verbally; additional language is a plus. • Proficient in Microsoft Office and familiar with meeting‑room management systems.

Requirements

• ▸customer service
• ▸interpersonal skills
• ▸microsoft office
• ▸room management
• ▸communication
• ▸anticipate needs

Benefits

The Client Suites Concierge role delivers a premium, tailored experience in client meeting spaces and corporate lobbies, ensuring warm welcomes, seamless environments, and professional support for visitors and staff.

Work Environment

Office Full-Time