Service Business Officer

About the Role

As a Service Business Officer you will be accountable for delivering accurate financial forecasts for aftermarket contracts, providing analytical support to commercial and other functions, and leading process‑improvement initiatives. You will work closely with the Service Business Manager and collaborate with multiple functions to forecast profitability of Total Care, Flex, SelectCare and Fixed‑Price Over‑Haul offerings, as well as engine overhaul and spare‑parts sales. • Deliver accurate financial forecasts of aftermarket contracts (Contract Review Packs) by collating operational inputs and using department tools to produce an aeroengine Shop Visit Plan. • Provide broad analytical support to multiple functions, including commercial teams with business evaluations, scenario modelling, and customer contract reviews for sales opportunities and campaigns. • Lead processes and continuous improvement activities within the Service Business team. • Identify opportunities to improve the accuracy and efficiency of business forecasting processes. • Forecast profitability for Total Care, Flex, SelectCare, Fixed‑Price Over‑Haul and manage engine overhaul/spare‑parts sale forecasts. • Contribute to a safety‑first environment, upholding integrity, accountability, resilience, and curiosity. • Collaborate in a team‑focused setting, take initiative, lead decisions, and pursue continuous learning.

Key Responsibilities

• ▸financial forecasts
• ▸scenario modelling
• ▸contract review
• ▸process improvement
• ▸profitability forecast
• ▸analytical support

What You Bring

The role requires strong Microsoft Excel skills, project‑management, forecasting, analysis and communication abilities. Experience with total‑care contracts, confidence in reading financial statements and profit‑and‑loss reports, and a background in process improvement are desirable. Our multi‑year transformation programme aims to make Rolls‑Royce a high‑performing, competitive, resilient and growing company. We are committed to a respectful, inclusive and non‑discriminatory workplace where individuality is valued and diverse perspectives fuel innovation. This position is graded SNBG 7‑10, reports to James Morgan, and is posted from 12 Jan 2026 to 25 Jan 2026. • Use Microsoft Excel extensively; possess project management, forecasting, analysis, and communication skills. • Understand total‑care contracts and have confidence in interpreting financial statements and profit‑and‑loss reports. • Experience with process improvement and multi‑team communication or stakeholder engagement.

Requirements

• ▸excel
• ▸project management
• ▸forecasting
• ▸analysis
• ▸process improvement
• ▸financial statements

Benefits

The Civil Aerospace Service Business Team, part of our rapidly growing Aftermarket business, drives performance by delivering focused, insightful information that enables better decisions and cost‑effective value extraction. The team also fosters an inspirational workplace with a calendar of social events and team‑building activities. Rolls‑Royce offers a safety‑first environment that values integrity, accountability, resilience and curiosity. You will develop your career as a mid‑career professional, work both independently and within a collaborative team, and benefit from continuous learning, mentorship and exposure to challenging opportunities.

Work Environment

Hybrid