Ops Supervisor Hauling

About the Role

The Operations Supervisor – Hauling Operations leads collection activities across commercial, residential, roll‑off and container services in a dispersed geographic area. Reporting to the Operations Manager and General Manager, the supervisor oversees drivers and helpers, implements tactical initiatives, and ensures budget achievement while maintaining compliance with safety, environmental, regulatory and ethical standards. Key responsibilities encompass safety leadership, customer experience, operational efficiency and employee engagement. The supervisor removes unsafe conditions, partners with sales and maintenance, and drives accident‑prevention programs. They ensure service meets or exceeds customer expectations, resolve unusual requests, and manage route productivity, labor hours and disposal costs. Additionally, they cultivate a collaborative team environment and develop talent for future advancement. • Lead safety initiatives, remove unsafe conditions, and enforce accident‑prevention programs. • Partner with sales and maintenance to ensure equipment compliance and safe routes. • Provide superior customer service, resolve service requests, equipment breakdowns, and schedule changes promptly. • Optimize routes, increase density, and reduce travel hours to improve efficiency. • Manage labor hours and disposal expenses to meet budget targets. • Drive productivity goals for drivers and exceed operational expectations. • Foster employee engagement, coach team members, and develop talent for advancement. • Execute operational plans supporting fleet quality, maintenance, and service delivery.

Key Responsibilities

• ▸safety leadership
• ▸route optimization
• ▸budget management
• ▸fleet maintenance
• ▸customer service
• ▸team development

What You Bring

The role requires the ability to direct large staff, strong process and results orientation, and proven problem‑solving, analytical and decision‑making skills. Candidates must have at least one year of lead or supervisory experience, demonstrate collaborative teamwork, ethical behavior, and a talent for hiring and developing high‑performance teams.

Requirements

• ▸leadership
• ▸supervisory
• ▸problem solving
• ▸analytical
• ▸decision making
• ▸teamwork

Benefits

Employees are eligible for a comprehensive benefits package that includes medical, dental and vision coverage, health‑care spending accounts, disability and life insurance, an employee assistance program, discount programs, a retirement plan with a generous match, an employee stock purchase plan, and paid time off. • Comprehensive medical, dental, and vision coverage. • Health‑care and dependent care spending accounts. • Short‑ and long‑term disability insurance. • Life and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Field