Fire Service Technician

About the Role

In this role you will receive service calls from the Service Resource Center, troubleshoot, install and repair a variety of fire and life‑safety systems, and follow technical manuals and blueprints to diagnose and fix equipment. You will communicate with customers and district staff, complete service acknowledgments, obtain signatures, and participate in an on‑call rotation while mentoring teammates as needed. • Receive and respond to service calls from the Service Resource Center. • Troubleshoot, install, and repair fire and life‑safety systems from multiple manufacturers. • Diagnose equipment issues using technical manuals, blueprints, and test equipment. • Communicate with customers and district staff to ensure satisfaction and obtain signatures. • Complete service acknowledgments with proper coding via smartphones or laptops. • Participate in an on‑call rotation and mentor fellow service team members.

Key Responsibilities

• ▸fire systems
• ▸troubleshooting
• ▸installation
• ▸diagnostics
• ▸customer service
• ▸on‑call

What You Bring

We are looking for candidates with at least two years of documented experience in low‑voltage electrical and fire/life‑safety systems, strong blueprint reading skills, and familiarity with test equipment such as multimeters and digital analyzers. A high school diploma or equivalent, the ability to follow written and verbal instructions, and the capacity to lift 50‑70 lb equipment are required. • Minimum 2 years experience with low‑voltage electrical and fire/life‑safety systems. • Proficient in reading blueprints, submittals, and product manuals. • Knowledge of multimeters, digital analyzers, and commissioning devices. • High school diploma or equivalent; able to follow written and verbal instructions. • Capable of lifting and moving equipment and tools up to 50‑70 lb.

Requirements

• ▸low‑voltage
• ▸fire‑safety
• ▸2 years
• ▸blueprint reading
• ▸multimeters
• ▸high school

Benefits

Join the Johnson Controls team, a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to serve people, places, and the planet, offering meaningful work projects and learning opportunities. We support employee well‑being—physical, financial, and emotional—and value every voice and idea. We offer competitive pay, paid vacation, holidays and sick time, and a comprehensive benefits package that includes medical, dental, vision and retirement savings from day one. Employees benefit from extensive product training, on‑the‑job and cross‑training, an encouraging collaborative environment, and a strong safety culture guided by our Zero Harm policy. Additional perks include employee discount programs, company‑provided vehicle, tools and equipment, and scheduling and management support. The hourly rate ranges from $29 to $41, determined by education, experience, and market data, and the position includes a competitive benefits package. Johnson Controls may use AI‑assisted tools in the hiring process, but final decisions are made by human reviewers. We provide reasonable accommodation for applicants and employees with disabilities throughout the recruitment process. • Competitive hourly pay with a $29–$41 range. • Paid vacation, holidays, sick time and comprehensive medical, dental, vision, and retirement benefits from day one. • Extensive product training, cross‑training, and internal resources. • Collaborative team environment with a Zero Harm safety policy. • Employee discount program, company‑provided vehicle, tools and equipment.

Work Environment

Field