Neighbourhood Response Officer

About the Role

You will carry out neighbourhood management by completing resident visits, viewings and sign‑up appointments, while identifying and investigating tenancy breaches and reports of anti‑social behaviour. Collaboration with centrally based teams, external agencies and local residents is essential to maintain clean and safe neighbourhoods. The role involves developing and delivering neighbourhood plans, local offers and community activities, working closely with resident groups to improve local facilities, events and services. You will take ownership of ensuring estates are tidy, free from health and safety risks, and will report fly‑tipping and monitor grounds maintenance. • Manage neighbourhood properties across Cambridgeshire • Conduct resident visits, viewings and sign‑up appointments • Identify and investigate tenancy breaches and anti‑social behaviour • Collaborate with internal teams, external agencies and residents • Ensure estates are clean, safe and meet health‑and‑safety standards • Develop neighbourhood plans, local offers and community events • Report fly‑tipping and monitor grounds maintenance • Travel regularly across the local region

Key Responsibilities

• ▸property management
• ▸resident visits
• ▸breach investigation
• ▸collaboration
• ▸health & safety
• ▸community planning

What You Bring

Regular travel across the Cambridgeshire region will be required, and the position combines office‑based work with home‑based duties under a hybrid model. Successful candidates must obtain a Basic Criminal Record Check and be prepared to work both on‑site and remotely as needed. Applicants must be eligible to work in the UK, reside in England or Wales for the duration of employment, and adhere to Clarion's guidelines on responsible AI use during recruitment. The closing date for applications is Sunday 15 February 2026 at midnight. • Subject to Basic Criminal Record Check • Must be eligible to work in the UK and reside in England or Wales

Requirements

• ▸criminal check
• ▸uk eligible
• ▸residency
• ▸travel
• ▸hybrid
• ▸ai guidelines

Benefits

The Neighbourhood Response Officer role offers a salary of £34,498 to £40,070 per annum, a hybrid working arrangement based in March, a 36‑hour week and permanent contract. This position focuses on managing properties across the Cambridgeshire region and delivering a customer‑focused service. • Salary £34,498‑£40,070 per annum • Hybrid role based in March, 36‑hour week

Work Environment

Hybrid