Schneider Electric
Global leader in electrification, automation and digitization for industries, infrastructure and buildings.
Service Representative
Perform field service tasks, including installation, maintenance, and repair of power and electrical systems.
Job Highlights
About the Role
The Services team delivers 24/7 support for hospitals, utilities, data centres and other critical assets, handling UPS, cooling systems, batteries, switchgear, circuit breakers and LV/MV/HV equipment to minimise downtime and maximise reliability. In this hands‑on role you will perform field service tasks, coordinate installations, preventative maintenance and repairs, conduct commissioning and firmware upgrades, provide technical advice to customers, uphold HS&E standards, record service activities and identify new service opportunities. • Perform field service tasks across assigned region, including installations, maintenance and repairs. • Coordinate and execute complex projects with technical team members. • Conduct commissioning, site testing, firmware upgrades and troubleshooting. • Provide technical support and specialist advice to customers. • Ensure compliance with HS&E requirements and internal processes. • Document service activities, maintenance reports, repair logs and manage inventory. • Identify and propose new service opportunities aligned with customer needs.
Key Responsibilities
- ▸field service
- ▸commissioning
- ▸firmware upgrades
- ▸technical support
- ▸documentation
- ▸project coordination
What You Bring
Service Representatives enjoy a high degree of autonomy, trusted to solve problems independently while receiving support from a network of trained specialists whenever needed. The ideal candidate holds an unrestricted electrical licence, a current driver’s licence (vehicle provided), has prior field‑service or maintenance experience, demonstrates strong teamwork and autonomous work skills, a digital mindset, excellent interpersonal and problem‑solving abilities, a proven commitment to health, safety and environment, and the right to work in Australia. • Hold an unrestricted Grade Electrical Licence. • Maintain a current driver’s licence (vehicle supplied). • Demonstrated experience in field service or maintenance roles. • Ability to collaborate effectively and work autonomously. • Strong technical aptitude and digital mindset. • Excellent interpersonal, problem‑solving and communication skills. • Legal right to work in Australia.
Requirements
- ▸electrical licence
- ▸driver licence
- ▸field service
- ▸digital mindset
- ▸problem solving
- ▸autonomous
Benefits
Are you “Wired Differently”? Schneider Electric invites you to join a growing, passionate team based in Melbourne, offering a rewarding salary, performance bonus, a tool‑of‑trade vehicle and a comprehensive benefits package. You will be part of a knowledge‑sharing community that provides continuous technical training and real‑time collaboration with experts across the organisation. Career pathways span the entire Schneider Electric group, delivering long‑term stability, professional development and opportunities to advance locally or globally. Additional employee benefits include flexible leave options, ongoing technical training, free access to Coursera, a fitness passport, employee discounts, a share‑ownership program and a proactive flexible‑work approach. • Competitive salary with performance bonus. • Tool‑of‑trade vehicle and flexible leave options. • Continuous technical training and career development pathways. • Free Coursera access and Fitness Passport membership. • Employee discount programmes and share‑ownership opportunities. • Inclusive, sustainable global workplace culture.
Work Environment
Field