Inside Sales Representative – On-Site in Woburn

About the Role

• Build rapport and trust with potential customers and generate free consultation appointments for our outside sales department • Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts • Identify customers’ needs, clarify information, and provide solutions • Collaborate with our sales teams to cultivate opportunities for customer growth • Participate in weekly training sessions to enhance production and purpose • Engage in team building and mentorship initiatives

Key Responsibilities

• ▸lead generation
• ▸customer calls
• ▸needs assessment
• ▸sales collaboration
• ▸team training
• ▸mentorship

What You Bring

• Experience handling inbound and outbound calls in a performance‑driven environment • Previous roles in confirmation, appointment setting, dispatch – preferred • Five9 experience – a plus! • Weekend availability required • Must be tech‑savvy and familiar with data entry, Microsoft Office, and CRMs • Ability to speak with confidence to prospects and multitask on systems • Positivity, flexibility, determination and a persuasive personality • High energy and willingness to learn • Attention to detail • Self‑motivated, competitive, disciplined, and focused on career advancement • High school diploma or equivalent

Requirements

• ▸five9
• ▸microsoft office
• ▸crm
• ▸data entry
• ▸high school
• ▸tech-savvy

Benefits

The role is a full‑time W‑2 position located at 500 W Cummings Park, Suite 6900, Woburn, MA 01801, with a competitive salary that can reach $60‑80 K per year plus uncapped commissions. • Hourly base pay plus uncapped commissions • Average first year income range up to $60,000 to $80,000/yr+ • Growth opportunities based upon merit and performance • Medical, dental, life and disability insurance plans • Paid holidays and paid time‑off • Competitive 401(k) retirement savings plan, matched by Renuity • Company wellness incentives

Work Environment

Field