Service Sales Administrator / Coordinator

About the Role

The position involves day‑to‑day administrative support, preparation of low‑value quotations, coordination between sales and operations, and management of sales documentation and order files. It also includes order handling, CRM updates, and assisting with supplier and customer portals while adhering to company policies and health & safety standards. • Provide daily administrative and coordination support to the Service Sales team. • Prepare and issue low‑value quotations following templates and approval limits. • Coordinate service work handover between Sales and Operations, including documentation preparation. • Manage internal sales records, customer files, and order‑related documentation. • Handle order entry, internal approvals, and liaise with Finance, Supply Chain, and Operations. • Administer supplier and customer portals as needed. • Update CRM and sales tracking tools with accurate data. • Support reporting and preparation of sales/service data for management review. • Ensure compliance with Hitachi Energy policies, quality standards, and health & safety requirements.

Key Responsibilities

• ▸admin support
• ▸quotations
• ▸order entry
• ▸crm updates
• ▸documentation
• ▸compliance

What You Bring

Hitachi Energy Ireland is seeking a Service Sales Administrator/Coordinator to work remotely from Dublin. The role supports the Service Sales and Service Operations teams, ensuring efficient sales execution, smooth handover to operations, and high‑quality documentation. Note that visa sponsorship is not available for this position. Candidates should have experience in sales administration, coordination, or service support, strong organisational skills, and attention to detail. Proficiency with Microsoft Office and familiarity with ERP/CRM systems are desirable, as is the ability to communicate effectively across multiple stakeholders in a fast‑paced environment. • Experience in sales administration, coordination, or service support. • Strong organisational, accuracy, and attention‑to‑detail skills. • Ability to work in a fast‑paced, operational/service environment. • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). • Familiarity with ERP, CRM systems, and supplier/customer portals (advantage). • Effective communicator with ability to coordinate across internal stakeholders. • High‑quality health & safety culture with training and development programmes.

Requirements

• ▸sales admin
• ▸organisational
• ▸microsoft office
• ▸erp/crm
• ▸communication
• ▸fast‑paced

Benefits

Hitachi Energy offers a competitive salary, generous bonus scheme, 24 days of holiday plus bank holidays, and a comprehensive pension and benefits package. The company also provides extensive training, personal development programmes, and a strong health and safety culture. The organisation promotes a diverse and inclusive workplace where employees are encouraged to innovate and contribute to high‑impact projects that advance sustainability and smart‑city initiatives. Reasonable accommodations are available for applicants with disabilities. • Proactive, flexible team player with a customer‑service mindset. • Competitive salary and generous bonus scheme. • 24 days holiday plus bank holidays. • Comprehensive pension and wide‑range benefits. • Inclusive, diverse workplace supporting employee growth.

Work Environment

Remote