Rogers Group Inc.
Privately held U.S. aggregates & asphalt highway construction firm operating quarries & asphalt plants.
Customer Service Representative/Springdale
Handles customer orders, dispatches trucks, and provides support at the quarry.
Job Highlights
About the Role
• Provide friendly, professional customer service and assist sales staff • Take, input, and process customer orders • Dispatch trucks for material delivery and operate the proprietary Truck Scale system • Promote a collaborative team atmosphere across the location and division
Key Responsibilities
- ▸customer service
- ▸order processing
- ▸truck dispatch
- ▸team collaboration
What You Bring
The company is hiring a Customer Service Representative for its Springdale, Arkansas quarry. The role requires a motivated, safety‑conscious individual with strong multitasking abilities to handle administrative duties, follow established procedures, interpret data, operate the proprietary truck‑scale system, take customer orders, and dispatch trucks as backup for on‑site staff. • High school diploma required; CSR/dispatch experience a plus • Proficiency with Microsoft Office applications • Strong oral and written communication skills • Detail‑oriented, able to multitask with high accuracy and minimal supervision • Pass pre‑employment drug screen and provide valid I‑9 documentation
Requirements
- ▸high school
- ▸microsoft office
- ▸dispatch
- ▸communication
- ▸safety‑conscious
- ▸multitasking
Benefits
This is a full‑time, permanent position with overtime expectations. Typical schedule is Monday‑Friday, 45‑50 hours per week (6 a.m.–3 p.m. or 7 a.m.–4 p.m.), with occasional Saturday work. Rogers Group offers extensive benefits and a safe, drug‑free work environment. Perks include medical, dental, and vision insurance with a health‑savings account contribution, group life and AD&D insurance, a 401(k) plan with company match after one year, short‑ and long‑term disability coverage, paid holidays and vacation, performance‑based merit increases, and career growth opportunities. • Medical, dental, vision insurance plus Health Savings Account with company contribution • Company‑provided group life and AD&D insurance • 401(k) retirement plan with company match after one year of service • Short‑ and long‑term disability coverage • Paid holidays, vacation after 180‑day probation, and performance‑based merit increases • Career growth and advancement opportunities
Work Environment
Onsite