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An IT support role focusing on troubleshooting and resolving technical issues for colleagues, while gaining experience and working towards a recognized IT qualification.
Responsible for managing and maintaining ITGC (IT General Controls) within Technology systems, processes, and projects. Involves evaluating and testing existing controls, identifying risks, and providing recommendations to strengthen IT processes.
Experienced IT Support Desk Manager to lead and develop a team of 15 technicians, improve service desk performance, and leverage technology to deliver faster and smarter service.
