As a leading provider of affordable housing, LiveWest is committed to creating new homes to address the diverse needs of communities in the region.
Recognizing the financial challenges many households face, the organization provides a range of resources and assistance programs to help residents manage their expenses effectively.
Customer satisfaction is a top priority for LiveWest. The organization regularly assesses its performance and gathers feedback from tenants to ensure their needs are being met.
**We are customer focused**
Seeking to understand our customers and their individual needs; Asking customers what solutions will work for them; Putting ourselves in our customer’s shoes; Doing what we say we will do; Building trust with our customers; Being fair, open, transparent and communicating honestly; Putting our energy into outcomes, not processes; Treating colleagues as customers too.
**We challenge convention**
Innovating and being creative; Embracing differing viewpoints; Questioning and encouraging constructive challenge; Trying out new ideas and promoting new ways of working; Learning, developing and improving; Being resilient in times of change and uncertainty.
**We deliver together**
Knowing that to provide homes we need to thrive as a business; Being inclusive; Treating everybody with respect; Making opportunities to collaborate with colleagues; Working together to constantly improve outcomes; Willingly sharing our expertise and supporting colleagues; Not wasting time or money; Celebrating success and learning from mistakes; Taking pride in working for LiveWest and its customers.