Acts as a role model in line with Eaton ethical standards of conduct and Eaton leadership value and attributes.
Oversee technical escalations providing support to engineers and customers alike. Drive escalations to conclusion and complete technical reports as necessary.
Standardize the design and produce Standard operating procedures for testing and commissioning.
Maintain direct links with our hubs in Hengelo/The Netherlands and Ankara/Turkey and act as focal point for all technical exchange with Manufacturing, Engineering and Support at these facilities.
Be an active member of the Field Service Engagement Program, promoting best practice sharing and continue building the Field Service Community across the region..
Develop and deliver a Train The Trainer scheme to ensure the required field services competency and capability are available at the location where projects are executed.
Attend training courses on all company products and any other technical training that would enhance the level of support given to the Service Business Unit.
Collaborate with EMEA Technical & Training Department on the development and continuous improvement of training centers according to the business needs.
Build Sales Operations SOP library and ensure that Field Service Engineers have access to the latest SOPs.
Work closely with EMEA Project Management Office, advising on commissioning considerations, attending Factory Acceptance Tests (FAT) and producing documents for field service execution.
Act as single point of contact and subject matter expert to provide technical support during the commissioning phase for EMEA Projects.
Lead the onboarding and training program for Senior Field Service Engineers specialized in operations for large projects including the certification of those, in alignment with the EMEA Technical & Training Lead.
Liaise with EHS Department to integrate critical EHS subjects (Electrical Safety and LOTO) on training program.
Requirements
electrical school
power distribution
commissioning
5+ years
english
communication
Electrical Technical School and proven industry experience are required for the role.
Strong communication and interpersonal skills able to represent EMEA Services at various levels within the region
Knowledge of field service offerings – installation & commissioning.
5+ years within a senior field services role for Power Distribution equipment (LV/MV).
Power Distribution product technical background is required.
Advanced knowledge of commissioning activities and scripts for large projects.
Fluency in English language.
Ready to travel across the region +/- 30% of the working time.
Ability to influence change in people and processes.
Benefits
Flexible working solutions
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen.
Competitive compensation and benefits package
We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
Challenging projects in dynamic collaborative team
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Over 100 years
Years in operation
The company has been operational for over a century, demonstrating its long-standing presence in the industry.
Over 175 countries
Countries Operated
Eaton operates its business across 175 countries, showcasing its global reach and influence.
global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
products and services span across industrial, commercial, residential, and infrastructure markets.
innovative solutions in energy storage, electrical distribution, and industrial automation.
instrumental in advancing technologies for utilities, transportation, and energy management.
recent standout projects include large-scale energy management systems for smart cities and utilities.
systems are crucial for sectors ranging from renewable energy to water resources management.
history of growth through acquisitions, continuously expanding global footprint and product offerings.
Culture + Values
Develop employees by helping them succeed not just at work, but in life as well
Delight customers by understanding their challenges and delivering real solutions proactively
Deliver for shareholders by doing what's right
Support communities by offering time and talent to meet social and economic needs
We are ethical
We are passionate
We are accountable
We are efficient
We are transparent
We learn
Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
Our brand promise: we make what matters work
Environment + Sustainability
31% GHG Reduction
Operational Emissions Reduced
The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.
Carbon Neutral by 2030
Commitment to Carbon Neutrality
The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.
58M Metric Tons (Scope 3)
Scope 3 Emissions in 2023
In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.
$3B Invested
Sustainable R&D Funding
The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.
Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.
Inclusion & Diversity
28% Women
Representation in Salaried Roles
Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.
24% Minorities
U.S. Minority Representation
U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.
54% Leadership
Global Leadership Team Composition
Over half of the global leadership team are U.S. minorities.
2/3 Board
Board Member Diversity
Two-thirds of Board members identify as women or U.S. minorities.
10K Members
Inclusion Resource Groups
Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.
100% Equality
Disability Equality Index
Received a perfect score of 100 on the Disability Equality Index for three consecutive years.
100% Equality
HRC Corporate Equality Index
Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.
Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
Received multiple global inclusion awards for commitment to diversity and inclusion.