Front Desk Clerk

Description

The Front Desk Clerk position at The Suites at Fall Creek supports guests and owners by delivering friendly service and efficiently handling front‑desk operations in a resort setting.

• Greet guests and owners on arrival
• Check guests in and out, generate folios, collect payments
• Process housekeeping and maintenance requests, coordinate with departments
• Prepare and restock front‑desk supplies and arrival packets
• Answer phones and direct calls

Requirements

• Proficient English communication
• Knowledge of Microsoft Office 365
• Ability to multitask and prioritize tasks
• Minimum 6 months customer‑service experience
• Preferred: front‑desk/guest‑services experience, credit‑card transaction handling, resort hospitality background

Benefits

At Hilton Grand Vacations we celebrate the uniqueness of every individual within our global community of more than 14,000 Team Members. Our inclusive culture creates lifelong memories for members and guests, and our award‑winning workplace is known for a positive impact on the industry and the communities where we live and work.

We recognize and reward achievements of all sizes, offering an innovative, growth‑driven environment where you can truly belong. Benefits begin on your first day, and we are committed to diversity, equity and inclusion as an equal‑opportunity employer.

• Day‑1 health care (medical, dental, vision)
• Recognition programs and rewards
• Travel discounts
• Paid vacation and sick days
• Employee assistance program for physical and mental wellbeing
• 401(k) with company match
• Tuition reimbursement
• Employee stock purchase program
• Learning and advancement opportunities
• Flexible availability, including weekends and holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance