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CSR / Reception / Office Management
Rainbow Restoration Of Milwaukee
23d ago
$14 - $25
Expert & Leadership (13+ years), Entry-level, Experienced (8-12 years), Junior (1-3 years)
Full Time
Milwaukee, WI
Onsite
Company Size
150 Employees
Service Specialisms
Water Damage Restoration
Smoke and Fire Damage Restoration
Mold Remediation
Full‑Service Reconstruction
Board‑Up and Tarp‑Over Services
Content Processing
Odor Removal
Specialty Cleaning Services
Sector Specialisms
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Smoke Damage Restoration
Storm Damage Restoration
Commercial Restoration
Residential Restoration
Cleaning Services
Role
What you would be doing
accounts receivables
service scheduling
accounts payable
customer notifications
client calls
business solicitation
- Collect all monies from all sources (accounts receivables)
- Assist with the scheduling of services
- Pay vendors for services used (accounts payable)
- Notify customers of service call status and follow up with customers after the work is completed
- Receive incoming calls in professional and courteous manner
- Call potential customers to explain the company services and solicit business
- Bill customers for work performed
What you bring
microsoft office
xactware
quickbooks
data entry
communication skills
team player
- Professional appearance and personality
- Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
- Experience in Xactware software would be helpful, but not mandatory
- Experience with QuickBooks
- Detail-oriented with strong data entry skills
- Ability to learn new computer software
- Strong written and verbal communication skills
- Willing to train supporting team members (stewardship)
- Team player who can work independently
- Bookkeeper / Manager: $19-$25 Hr. (competitive based on experience).
- Administrative Assistant 2: $17-$19 Hr.
- Administrative Assistant (entry level/minimal experience): $14-$15 Hr.
- Administrative Assistant 1: $15-$17 Hr.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a mission to provide top-tier restoration services in Milwaukee and surrounding areas.
- Specializes in water, fire, and mold damage restoration, along with construction and repair services.
- Known for rapid response times and highly trained professionals who handle both small and large-scale projects.
- Has become a trusted name in the region for emergency disaster recovery services, with a focus on restoring homes and businesses to their pre-loss condition.
- Offers comprehensive disaster recovery solutions, including both residential and commercial restoration services.
- Committed to providing high-quality craftsmanship and customer satisfaction in every project, no matter the size.
- Supports local communities by helping residents and businesses recover from devastating losses quickly and efficiently.
- Treating others with respect by listening with intent to understand and acknowledging their importance; responding in a timely fashion; speaking calmly and respectfully without profanity or sarcasm; acknowledging everyone as right from their own perspective.
- Maintaining integrity by making only agreements willing and able to keep; communicating any potentially broken agreements at the first appropriate opportunity; looking to the system for correction and proposing all possible solutions; operating responsibly; communicating honestly and with purpose; asking clarifying questions if disagreeing or not understanding; never saying anything about someone that would not be said to their face.
- Striving to maximize internal and external customer loyalty; making the best effort to understand and appreciate the customer's needs in every situation.
- Having fun in the process!
- No public statement located regarding an overarching environmental sustainability strategy, net‑zero target date, or emissions goals specific to Rainbow Restoration of Milwaukee.
- No measurable sustainability goals or results published on company website or LinkedIn (e.g., carbon footprint reduction, renewable energy use, waste diversion metrics are absent).
- Operations emphasize rapid structural drying to reduce reconstruction cost and time, but no environmental metrics provided tied to that process.
- No DEI strategy or outcomes publicly presented on company website or LinkedIn.
- No gender-related workforce statistics or diversity metrics available.
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