HVAC Controls Service Technician III

Description

• Instruct client’s personnel on the operation and maintenance of HVAC control systems, sequences of operation, and energy optimization.
• Review diagnostics to identify faults and opportunities for improvement. Clearly communicate proper solutions to relevant stakeholders and create, assign, and track tasks related to resolving identified issues.
• Determine the most effective action to take based on the FDD system findings, controls plans, mechanical system operation, and BAS data taking into consideration overall system operation and the dynamics on how different systems in a building effect each other.
• Become proficient in the Clockworks Platforms and effectively utilize them for fault detection and diagnostics purposes.
• On-call work may be required on a periodic basis.
• Utilize FDD platform to evaluate faults, diagnostics, equipment and building performance and provide recommendations to customers on actions to be taken to improve system performance and energy efficiency.
• Program, tune, and control setpoint adjustments within manufacturers and engineering design recommendations in accordance with LONG standards.
• Program databases for supported systems to meet specified sequences of operation and equipment manufacturers recommendations, in accordance with LONG standards.
• Assist with client needs outside of the FDD faults and tasks including troubleshooting and modifications to graphics, user setup, alarming, system communication and integration, necessary hardware and software updates, wiring, etc.
• Perform analysis of existing programming logic, comparison of intended/designed Sequence of Operations (SoO) with unique building or equipment nuances, and optimization of programming to improve Sequence of Operations (SoO) to address FDD faults and opportunities.
• Perform calibration and point-to-point troubleshooting of control systems and controlled equipment/components to verify or improve equipment operation.
• This work may involve standing for extended periods, climbing ladders or scaffolds, and working in tight spaces.
• Independently create pricing and quotes, including time and materials (T&M) estimates, for potential self-performed small projects or upgrades offered to clients.
• Optimize and utilize widgets, filters, and visualizations to analyze data and generate insights.
• Continue to pursue in-depth product and service knowledge and acquire deeper technical skills.
• Create, modify, edit, assign, and manage dashboards for clients, the Analytics Team, and technical users, tailoring them to their specific requirements.
• Alert service and sales managers regarding additional business opportunities with customers that align with the company's overarching strategy and high-level goals.
• Perform preventative maintenance such as cleaning, part replacements, software updates, or system optimizations to minimize the risk of failures and malfunctions.
• Provide information to update drawings and keep records of equipment for as-built documentation and submit all redlined drafting to application engineers.

Requirements

• Consistent in state travel to jobsites
• High degree of proficiency with IT assets utilized within commercial HVAC systems, Building Automation Systems, and office environments.
• Bachelor’s degree in mechanical engineering, electrical engineering, or related field, or equivalent combination of education and experience in HVAC and building controls.
• Experience with commercial HVAC control systems, installation, and construction procedures.
• Proficiency in writing, reviewing, and editing technical documentation.
• Associate degree from a tech school (or service experience equivalent)
• Extensive knowledge of building automation systems, controls integration and communication protocols including BACnet, Modbus, LON
• 5+ years of DDC/BAS control system construction or service experience
• 2+ years of Energy Engineering, Commissioning, HVAC design experience
• 2+ years of DDC/BAS control system programming and integration experience
• Ability to lift 50 lbs. from floor to countertop and countertop to floor.
• In-depth understanding of complex HVAC systems to troubleshoot equipment, components, systems, integration, and Sequences of Operations and apply advanced problem-solving skills.
• Possible driving in inclement weather conditions
• Ability to communicate information and ideas clearly and concisely, in writing and verbally.
• Building Automation System Custom Programming and troubleshooting skills, preferred with KMC, Distech, and Tridium Niagara
• Ability to read and understand complex control diagrams, wiring diagrams, engineering specifications, and mechanical drawings.
• Ability to climb ladders and function at heights.
• The ability to Independently diagnose a broad range of complex system issues and rectify them to the clients satisfaction and according to LONG Standards
• Excellent customer service skills
• Ability to legally operate a company vehicle.
• 4 years of experience in a customer facing/customer support role.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance