Field Service Representative (SoCal, LV, TX)

Overview

Provide on‑site technical support, training, and product installation for flooring customers.

Key Responsibilities

• claim inspection
• technical evaluation
• report submission
• certification testing
• technical support
• product installation

Tasks

-Conduct Claim Inspections and Technical Evaluations in the field (Involves travel to jobsites throughout the western United States and Western Canada, and potentially outside of North America on rare occasion. -Submit detailed reports within 48 hours including key observations/facts, photographs, collection of samples and applicable evidence. -Manage the logistics of that and submit paperwork to the corporate office for certification of those students who pass the test. -Conduct POWERBOND and broadloom certification tests (written and practical exam) that are pass or fail for the students. -Provide Technical Support via in-person contact, as well as telephone and E-mail communications (Product, Installation, Site Conditions, Maintenance, etc.). -Conduct training sessions and seminars. Involves hands-on installation demonstration and speaking/presenting in front of an audience. -Product Installation of SOFT surface materials (Carpet tile, POWERBOND, broadloom) for trade Show E.g. NeoCon, Mock-ups, Field Testing, tip sheet videos, etc

Requirements

• problem solving
• ms office
• flooring
• powerbond
• communication
• travel

What You Bring

-Significant amount of troubleshooting and problem solving. -This person would ideally be based out of Southern California, Las Vegas or Texas. -Profession, respectful, honest, reliable, strong work ethic desired. -Effective communication skills. Bi-lingual not required but preferred. -Ability to travel -Intermediate to Advanced computer skills (MS Office) -Flooring installation experience; including and preferred with POWERBOND, woven, and tufted broadloom.

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Benefits

-Competitive benefits, pay, and retirement plan options! -Career growth, stability, and flexible work arrangements. -We utilize renewable energy and a closed loop recycled water process. -50% - 75% travel with Tarkett Account Executives on customer visits to provide technical support on a sales call.

About Tarkett

-Delivering sustainable, high-performance products. -Serves various sectors, including residential, commercial, and industrial spaces, offering a wide range of flooring solutions. -Portfolio includes vinyl, carpet, wood, and sports flooring, designed for both aesthetics and durability. -Notable projects include high-profile commercial spaces, sports arenas, and innovative residential designs. -Sets a standard for quality and sustainability in the flooring industry, with an ongoing focus on design and performance.

Sector Specialisms