Services Specialist - Commissioning

Description

• Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
• Provide technical assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards. Ensure all work is performed in accordance with the organization’s EHS and associated policies/procedures
• Commissioning of the Medium voltage and Low Voltage variable speed drives with associated Voltage Switchgear in business segments such as Power Plants, Metals, Marine, Oil & Gas, Material handling, etc.,
• Assist customer with improving reliability and reducing cost of ownership
• Respond to requests for emergency repairs and services to troublesome equipment
• Perform unplanned/corrective maintenance and complete all necessary technical and business documentation on time and accurate. Comply with the integrity and compliance guidelines. Record keeping of day-to-day activities in digital forms.
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
• Ensure customer satisfaction with maintenance solutions, according to the metrics of service, terms, performance, and quality.
• Commissioning of extensive systems consisting of power controllers, frequency converters, load commutated drives, excitation systems, Electrical machines, and load machines or production plants, such as large converters for pumped storage power plants, gas turbine power plants, and much more.
• Assist customer with spare parts ordering & issues resolution
• The Services Specialist develops practical and innovative ways to identify and meet goals. In this role you are responsible for work which is defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.
• Provide single point of contact to the customer, customer team, and all other GE stakeholders
• Show-up individuality with less supervision in commissioning and service activities in Power Equipment. Should communicate clearly and follow the instructions from Site Lead or Site manager and perform the task with at most quality. Interact and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines.

Requirements

• A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• 2 – 5 years of relevant experience
• Effectively communicate across all organizational levels, departments, and functions
• Proactive self-starter and change agent & ability to work under stress environment
• Strong interpersonal and leadership skills
• Should have process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant
• International experience
• Knowledge in Power Electronics, Low Voltage Equipment (AC/ DC) & PLC
• Work experience on Power converters, Generators, switchboards, AVR, excitation systems, DC Motors, and DC/ AC drives
• Strong oral and written communication skills
• Ability to work independently. Strong problem-solving skills
• Demonstrated technical aptitude and business acumen.
• Cross functional, ability to work on matrix environment, and international team experience
• Strong attention to detail
• Diploma/B.E / M.E or equivalent / Electrical/Electronic engineering from accredited college / university.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance