Commercial Large Loss Coordinator at Puroclean in Fort Lauderdale, FL | Kablio
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Commercial Large Loss Coordinator
Puroclean
PuroClean offers emergency restoration and cleaning services for water, fire, and mold damage.
Supports franchisees in large‑loss projects, SLA compliance, dispatch, training, and documentation.
4 days ago ago
Junior (1-3 years)
Full Time
Fort Lauderdale, FL
Field
Company Size
500 Employees
Service Specialisms
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Biohazard Cleanup
Disinfection Services
Commercial Cleaning
Smoke Damage Restoration
Emergency Restoration Services
+1 more
Sector Specialisms
Residential
Commercial
Industrial
Water Damage Restoration
Fire & Smoke Damage Restoration
Mold Remediation
Biohazard Cleanup
Reconstruction
+1 more
Role
Description
dispatch system
xactanalysis
google sheets
sla management
rom development
documentation review
Assist in dispatching large-loss opportunities from the PuroClean call center.
Provide daily documentation templates and walkthroughs
Assist in dispatching assignments to the most qualified franchise offices based on capabilities and past performance.
Support franchise owners during commercial large-loss projects:
Approve documentation for Signal coordinators to submit to the client (MSA holder).
Provide exceptional customer service to franchisees and external partners.
Complete special projects assigned by the manager.
Ensure access to proper contracts and National T&M Price Sheets
Ensure adherence to SLA guidelines and best practices.
Recruit CPR Silver and CPR Gold franchise owners into the Signal SLA program.
Assist with qualifying franchise owners for the CPR Commercial Large Loss Program, including:
Educate franchise owners on T&M invoicing procedures
Review proposals, daily field reports and draft invoices
Review all documentation related to Signal SLA and internal commercial program assignments.
Coordinate with the Signal team and the PuroClean Signal Account Manager to ensure all program requirements are met, including:
Maintain an up-to-date roster of participating franchise offices (Google Sheets).
Conducting participation checklist reviews with the Regional Director
Maintaining updated participation rosters
Validate accuracy of labor classifications, equipment ratios, consumables, small tools and safety equipment.
Assist with Rough Order of Magnitude (ROM) development
Qualify and onboard PuroClean franchise offices for the Signal SLA program.
Maintain annual SLA qualifications and ensure current SLA agreements and rate schedules are executed and on file.
Assist in recruiting franchise owners to participate in the Signal Referral Incentive Plan (RIP) and the U.S. Roofing Referral Program.
Monitor active Signal On-Call projects through the dispatch system and XactAnalysis.
Receiving executed qualification guidelines
Attend meetings as requested.
Requirements
xactimate
purologic
google workspace
microsoft office
iicrc cds
adobe acrobat
Xactware: Xactimate, XactAnalysis
IICRC Applied Structural Drying (ASD)
Time and Material Invoicing Training
Clear verbal and written communication
IICRC Water Restoration Technician (WRT)
CoreLogic: PuroLogic
Google Workspace: Chrome, Docs, Sheets
PuroClean Commercial Large Loss Project Management Course
IICRC Commercial Drying Specialist (CDS)
Active listening
Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams
Commercial Large Loss Project Management Course
Approachability and openness
Public speaking skills
Time & Material Invoicing Course
Adobe Acrobat
Confidence and professionalism
IICRC CDS Certification Course
IICRC Applied Microbial Remediation Technician (AMRT)
Benefits
Vision insurance
Paid time off
Dental insurance
401(k) matching
Health insurance
Large Loss Summit
Free uniforms
Signal Mentor Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
A leading emergency restoration service provider across North America.
Specializes in the restoration of properties damaged by water, fire, mold, and other emergencies.
Operates a large network of independently owned franchises to deliver fast and reliable services.
Known for quick response times, often within an hour of a call to help mitigate damage and prevent further loss.
Focuses on customer satisfaction, offering a 24/7 emergency response and a transparent claims process.
Has a strong reputation for handling complex disaster restoration projects, from small homes to large commercial buildings.
Technicians are highly trained to deal with hazardous materials, ensuring safe and thorough cleaning.
Services extend beyond immediate repairs, offering long-term support to ensure properties are fully restored.
Culture + Values
Customer Service Excellence
Respect for Others
Integrity
Quality
Teamwork
Commitment to Safety
Environment + Sustainability
2050
Net-Zero Goal
Committed to achieving net-zero emissions by 2050, reflecting a long-term sustainability target.
Committed to environmentally responsible practices in restoration services.
Uses environmentally friendly cleaning products and technologies.
Focus on reducing waste and promoting recycling.
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