Dispatcher

Description

• Ensure that all tasks assigned to you are organized, performed safely, and completed in a timely manner.
• Distribute rental equipment check-in sheets for Superintendents approval.
• Answers phone to take/alter order and complete all required information.
• Dispatcher receives orders from customer's and schedules drivers to deliver product at various locations.
• Monitor and communicate with field, managers and supervisors of any upcoming challenges or changes in deliveries/scheduling.
• Keeps supervisor and drivers informed of tasks and situations so the schedule can be updated.
• Troubleshoot and problem solve situations/problems (material quality, equipment operation/repair, etc.).
• Assigns appropriate equipment and personnel for completion of duties and deliveries.
• Tracks and reports time off/attendance of drivers and personnel.
• Provides routine administrative support to Operations & Field as necessary.
• Ensure that work is executed as scheduled and that only emergency jobs interrupt scheduled work.
• Coordinate equipment moves with transport companies and monitor agency transport compliance. Locate and rent equipment as needed, track and log rental equipment.
• Request quotes/prices and receive orders.

Requirements

• Very strong computer skills including but not limited to; iPad and iPhone experience required.
• Communicate effectively (verbal, listening, written) and handle all after hour and weekend changes.
• Communication skills and positive interactions with a variety of customers and vendors required.
• Requires a high school diploma or its equivalent and 3+ years of experience in customer service, administrative support, dispatch, or a related area.
• Must have experience in administrative support, with strong data entry skills, and experience with Microsoft Word and Excel.
• Self-motivated, team-player with good interpersonal skills; ability to maintain positive customer relations and act courteous/respectful of others.
• Successful candidate will have familiarity with office equipment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance